Représentant bilingue du centre d'appels (français / anglais) - Bilingual Customer Service Representative (VC)

Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started!

Amazing opportunities don't just happen!

Vision, strategy and innovation come to life through execution.

Help create the future of our growing company, where our diverse talent and culture provide the competitive advantage to help Bill Gosling Outsourcing and its flock win big.

We are currently hiring Bilingual Customer Service Representatives to add to our Team.

Full Time Opportunities

Competitive Salary

Hybrid work environment (minimum 2 days per week from office)

Equipment will be provided by us

WHAT YOU WILL DO

As a Customer Service Representative, you will :

Help customers with their questions and complaints

Give customers information about products and services

Ensure customer satisfaction and provide professional customer support

Negotiate payment terms and arrangements, where applicable

Update customer files with appropriate information and ensure information being placed in customer files follow regulatory, client specific, and corporate guidelines

Respond to customers on all inbound / outbound calls

WHY WORK WITH US

Salary starting at $21.00 / hour + Potential Bonus (if applicable)

Health & Dental Benefits available after an initial waiting period

Casual Dress Code

Amazing work culture where you can learn and grow

Full Time – Various shifts including afternoons, evenings, and weekends

Hybrid work environment (minimum 2 days per week from office)

ABOUT YOU

You must be fully fluent in both French and English (written and verbal)

You enjoy talking to people on the phone

You are empathetic, a good listener, and want to help others

You have a desire to grow and drive your career forward