Office Assistant

PRIMARY PURPOSE : To support office administration functions.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Types form letters.
• Sets up, maintains, and locates claim files.
• Conducts computer data entry and processing; documents claim files in the system correctly.
• Prepares spreadsheets and documents using software applications.
• Answers and initiates telephone calls as required.
• Maintains stationary supplies.
• Sends outgoing mail via overnight and messenger services.
• Processes returned letters and unidentified mail.
• Transmits facsimiles.
• Prints reports and documents.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

QUALIFICATIONS

Education & Licensing : High school diploma or GED required.

Experience : Six months of clerical experience or an equivalent combination of experience and education preferred.

Skills & Knowledge :

Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT : When applicable and appropriate, reasonable accommodations will be considered.

Mental : Clear and conceptual thinking; excellent judgment and discretion; ability to handle work-related stress; manage multiple priorities; meet deadlines.

Physical : Computer keyboarding, travel as required.

Auditory / Visual : Hearing, vision, and talking abilities.

The statements in this document describe the general nature and level of work performed by an employee in this role. They are not exhaustive of all duties, responsibilities, or variances. Management reserves the right to modify duties as needed.

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