Business Analyst

Job Summary

The Office of Planning and Institutional Effectiveness is accountable for ensuring smooth, efficient institutional operations and supporting the strategic priorities of Dalhousie by providing shared services in the space of strategy development, project and planning support, data warehousing, governance and advanced analytics. Reporting to the Associate Vice-President, Planning and Strategy, the Business Analyst will be a vital member of the Planning & Institutional Effectiveness team, playing a key role in driving administrative and academic transformation across the university.

Key Responsibilities

• Lead business process reviews and continuous improvement initiatives to enhance operational efficiency and optimize resource use.
• Drive digital transformation and system modernization projects, implementing technology and automation solutions aligned with institutional goals.
• Facilitate workshops and engage stakeholders to gather business requirements, analyze workflows, and identify areas for improvement.
• Develop comprehensive project documentation, including specifications, timelines, and test plans, to support effective implementation and change management.
• Collaborate with cross-functional teams to translate business needs into functional specifications and deliver clear, data-informed recommendations.

Note

The successful applicant will be eligible for hybrid work (combination of in-person work on campus and remote work from within Nova Scotia) as agreed by all parties based on operational requirements and university guidelines.

Required Qualifications

• Undergraduate degree in business, accounting, or computer science, with a minimum of three to five years’ experience in business analysis and process mapping facilitation (or an equivalent combination of training and experience).
• Proven skills with PC and Web tools.
• Ability to understand business processes and translate it into a formal systems development lifecycle methodology environment.
• Highly motivated and able to exercise initiative, problem-solve, multitask, and effectively work in a team environment.
• Demonstrated analytical skills and judgement is key, along with adaptive and effective written and verbal communication skills.

Assets

Job Competencies

The successful candidate is expected to demonstrate proficiency in Dalhousie’s and competencies, in particular:

- Self-Awareness & Professionalism
- Respect & Inclusion
- Knowledge & Thinking Skills
- Service
- Relationship Building

Additional Information

Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.

Application Consideration

Applications from current university employees and external candidates are assessed concurrently. Current university employees will be given special consideration.

We sincerely appreciate all applications and note that only candidates selected for an interview will be contacted directly by the hiring department or People and Culture.

Diversity Statement

Dalhousie University commits to achieving inclusive excellence through continually championing equity, diversity, inclusion, and accessibility. The university encourages applications from Indigenous Peoples of Turtle Island (especially Mi’kmaq), persons of Black/African descent (especially African Nova Scotians), and members of other racialized groups, persons with disabilities, women, persons identifying as members of 2SLGBTQIA+ communities, and all candidates who would contribute to the diversity of our community. In accordance with our Employment Equity Policy, preference will be given in hiring processes to candidates who self-identify as members of one or more of the equity-deserving groups listed above.