Branch Administrator

Branch Administrator – National Bank Financial

Elevate your career as a Branch Administrator at National Bank Financial. Your exceptional ability to work in synergy with clients and colleagues will be a key asset. In this role, you will manage the smooth functioning of day‑to‑day administrative operations, in accordance with policies and procedures, while supporting the growth and success of our advisor teams.

Responsibilities

• Ensure that day‑to‑day branch operations related to financial transactions are compliant and serve as the first line of contact for escalation of client‑related, operational, and logistical matters.
• Oversee HR management of 20+ associates, including performance evaluations and recruitment of new talent.
• Disseminate administrative procedures and policies to ensure branch employees understand and comply with them while contributing to process improvements.
• Perform rigorous follow‑ups as recommended by Internal Audit and Compliance.
• Maintain a quality work environment and monitor branch activity related budgets.
• Demonstrate leadership that encourages positive morale and culture within the branch and build our brand within the community.
• Provide administrative support to Regional Managers on a variety of tasks.

Your Team

National Bank Financial – Wealth Management is the fifth largest investment dealer in Canada. We have close to 1,000 investment advisors who manage the assets of more than 400,000 clients in about 100 branches.

Report to the Regional Administrative Manager for your branch’s region. Collaboration and partnership will be key to your success.

Prerequisites

Benefits

Our Commitment to People

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier‑free workplace that is accessible to all employees.

We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates!

Additional required languages : English.

Location : Victoria, British Columbia, Canada.

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