technical support specialist – information technology (IT)Teldio • Kanata, ON, CA

No longer accepting applications

technical support specialist – information technology (IT)

Teldio • Kanata, ON, CA

30+ days ago

Job type

Permanent

Job description

Education:
Expérience:

Education

Bachelor's degree

Work setting

Willing to relocate
Telecommunications industry

Tasks

Provide advice and training to users in response to identified difficulties
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Provide customer service
Manage incidents

Supervision

3-4 people

Computer and technology knowledge

Linux
JavaOS
JavaScript
TCP/IP

Area of specialization

Technical support

Personal suitability

Accurate
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Initiative
Judgement
Organized
Honesty

Screening questions

Are you authorized to work in Canada?
Are you willing to relocate for this position?
Do you have experience working in this field?
Do you have the required certifications listed in the job posting?
Do you live near the job location?
Do you meet the language requirements listed in the job posting?

Experience

2 years to less than 3 years

Employment terms options

Flexible hours

Health benefits

Dental plan
Health care plan

Financial benefits

Bonus

Other benefits

Paid time off (volunteering or personal days)
Team building opportunities
Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 160 hours per month

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Technical support specialist information technology IT • Kanata, ON, CA

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