Talent.com
Customer Service Representative
Customer Service RepresentativeBunzl Canada • Victoria, Capital Regional District, CA
No longer accepting applications
Customer Service Representative

Customer Service Representative

Bunzl Canada • Victoria, Capital Regional District, CA
7 days ago
Job type
  • Full-time
Job description

The Customer Service Representative will assist customers by educating them on our products and services, answering questions, taking and entering orders, utilizing & maintaining multiple software applications including online order guides and basic troubleshooting, interacting and working with Bunzl’s internal team including sales, service, procurement, warehouse & shipping, and management etc. as required to ensure our customers’ needs are met.

  • Shift Timings : Monday-Friday, 8 : 00 am-4 : 30 pm
  • Compensation : $44,000 annually

Responsibilities

  • Provide our clients with high level customer service meeting / exceeding their needs.
  • Enter orders accurately into the system, checking for item accuracy and pricing, which can deviate by client.
  • Support customers on our online ordering eComm system.
  • Full cycle sales order processing : sales order, credit approval, invoicing and filing.
  • Complete administrative work, following up with purchasing or getting back to customers, with back orders or special orders.
  • Respond in an efficient and timely manner to inquiries and requests relating to our various products.
  • Provide customers with simple quotes.
  • Maintain current knowledge of all promotions.
  • Related duties involving customer service contact, via telephone, email, fax or regular mail.
  • Fill in across divisions and departments in order to provide exceptional service to our customers.
  • Must be able to work with minimal supervision, while being proficient and working in a team environment.
  • Requirements

  • Minimum 1-2 years previous customer service experience.
  • Proficient in dealing with escalated customer service situations.
  • Proficient verbal and written communication skills.
  • Ability to work under pressure, multitask with meticulous follow up and tight deadlines.
  • Solid crisis management, problem solving, administrative and organizational skills required.
  • Consultative selling skills.
  • Must be able to lift 50lbs and be on feet all day.
  • Fast learner with initiative and a great work attitude.
  • Ability to handle high volume calls, and a fast-paced environment.
  • Strong Computer Skills, including Microsoft Office and Windows based software.
  • About Bunzl

    New career… new opportunities! What are YOU waiting for?

    Bunzl provides the food and retail packaging, cleaning supplies and equipment, safety products and industrial packaging that keeps over 45,000 businesses in Canada running optimally, every day.

    Bunzl plc is a global leader with sales in excess of $10 billion. Bunzl North America is headquartered in St. Louis, Missouri, owns and operates more than 100 warehouses with over 5,000 employees and 400,000 plus suppliers.

    At Bunzl, we want to invest in you. We know that our employees are our number one asset. That’s why we recruit and retain people who are passionate about delivering the very best for our customers. We provide opportunities for our employees to progress within our company based on their talents, experiences, and aptitude.

    Bunzl Distribution offers competitive salaries, a comfortable work environment, and a full range of benefits including an RRSP with a company match.

    Bunzl Distribution has a tradition of commitment to equal employment opportunity. It is the established policy to attract and retain the best qualified people without regard to race, perceived race, ancestry, place of origin, national origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, age, record of offences, marital status, family status, disability, social circumstances, political belief and / or source of income; or any other prohibited ground of discrimination as defined in the applicable Human Rights Legislation.

    #J-18808-Ljbffr

    Create a job alert for this search

    Customer Service Representative • Victoria, Capital Regional District, CA

    Similar jobs
    Customer Service - Remote - 50k-60k / Year

    Customer Service - Remote - 50k-60k / Year

    Spade Recruiting • Victoria, British Columbia
    Remote
    Full-time
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show more
    Last updated: 30+ days ago • Promoted
    Outside Parts Sales Representative

    Outside Parts Sales Representative

    Peterbilt Pacific • Victoria, BC, Canada
    Full-time
    The Outside Parts Sales Rep acts as a customer service representative through the delivering of parts and maintains relationships with customers. At Peterbilt Pacific, we aim to conduct our business...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative Agent Work From Home - Part-Time Focus Group Panelist

    Customer Service Representative Agent Work From Home - Part-Time Focus Group Panelist

    Apex Focus Group Inc. • Victoria, BC, Canada
    Remote
    Full-time +1
    Job Title : Customer Service Representative Agent Work From Home - Remote Panelists.Part-Time Focus Group Participants - Remote Work From Home (Up To $850 / Week). Our company is seeking individuals to...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service & Warehouse Associate

    Customer Service & Warehouse Associate

    TalentSphere • Victoria, BC, Canada
    Full-time
    TalentSphere Staffing Solutions is partnered with one of the most trusted names within the HVAC space in North America.Our client is a manufacturer & distributor and carries one of the most com...Show more
    Last updated: 22 days ago • Promoted
    Outside Sales Representative

    Outside Sales Representative

    Nedco • Victoria, BC, Canada
    Full-time
    For 100 years, Nedco has been a cornerstone in the electrical industry.With branches across Canada, Nedco, a division of Rexel Canada Electrical Inc. As an Outside Sales Representative based in...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    TalentSphere • Victoria, BC, Canada
    Full-time
    TalentSphere Staffing Solutions is partnered with one of the most trusted names within the HVAC space in North America.Our client is a manufacturer & distributor and carries one of the most com...Show more
    Last updated: 30+ days ago • Promoted
    Field Service Representative, Maritime Helicopter Program

    Field Service Representative, Maritime Helicopter Program

    General Dynamics Mission Systems–Canada • North Saanich
    Full-time +1
    Field Service Representative, Maritime Helicopter Program.Field Service Representative, Maritime Helicopter Program.General Dynamics Mission Systems–Canada. At General Dynamics Mission Systems–Canad...Show more
    Last updated: 12 days ago • Promoted
    Work From Home - Sales Representative - 60k / Year

    Work From Home - Sales Representative - 60k / Year

    Spade Recruiting • Victoria, British Columbia
    Remote
    Full-time
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show more
    Last updated: 30+ days ago • Promoted
    Customer Care Representative

    Customer Care Representative

    Go Lime Inc. • Victoria, British Columbia, Canada
    Full-time
    Go Lime is Ontario’s market leader in sustainable residential and commercial solutions.We specialize in energy-efficient plumbing, electrical, solar, and water heating systems — all designed to mak...Show more
    Last updated: 20 hours ago • Promoted • New!
    English Private Tutoring Jobs Brentwood Bay

    English Private Tutoring Jobs Brentwood Bay

    Superprof • Brentwood Bay, Canada
    Full-time +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative - 50k-60k / Year - Work From Home

    Customer Service Representative - 50k-60k / Year - Work From Home

    Spade Recruiting • Victoria, British Columbia
    Remote
    Full-time
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show more
    Last updated: 30+ days ago • Promoted
    French Private Tutoring Jobs Brentwood Bay

    French Private Tutoring Jobs Brentwood Bay

    Superprof • Brentwood Bay, Canada
    Full-time +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more
    Last updated: 30+ days ago • Promoted
    Chinese Private Tutoring Jobs Brentwood Bay

    Chinese Private Tutoring Jobs Brentwood Bay

    Superprof • Brentwood Bay, Canada
    Full-time +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more
    Last updated: 30+ days ago • Promoted
    Client Care Representative

    Client Care Representative

    Handyman Connection • Esquimalt
    Full-time
    Handyman Connection of Victoria is a locally owned, family‑run home improvement company with a long‑standing reputation for exceptional customer service and quality workmanship.Our office is fast‑p...Show more
    Last updated: 10 days ago • Promoted
    Outside Sales Representative

    Outside Sales Representative

    Floworks International LLC • Victoria, BC, Canada
    Full-time
    CAC Industrial Equipment was established in 2002, and today we are a leading provider of industrial pumps and parts.We are backed by industry leaders and are the appointed distributor for British C...Show more
    Last updated: 30+ days ago • Promoted
    Service Technician

    Service Technician

    Houle Electric Limited • Victoria, BC, Canada
    Full-time
    Here's how your role will strengthen our team.The Service Technician, Controls will be involved in building control systems installations and servicing. This role works on building automation co...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    Domino's Pizza Canada • Oak Bay, BC, Canada
    Full-time
    Hot job opening, fresh out of the Oven!.The Customer Service Representative's role is crucial within the Domino's system! We pride ourselves on offering fast and friendly service with a smi...Show more
    Last updated: 30+ days ago • Promoted
    Customer Care Representative - victoria

    Customer Care Representative - victoria

    Go Lime Inc. • victoria, bc, ca
    Full-time
    Go Lime is Ontario’s market leader in sustainable residential and commercial solutions.We specialize in energy-efficient plumbing, electrical, solar, and water heating systems — all designed to mak...Show more
    Last updated: 1 day ago • Promoted