Job Description
Ensure the proper and timely movement and clearance of freight, while providing an exceptional customer service within the Customs Brokerage department.
Major Responsibilities :
- Ensure accurate and timely data entry into our operating system
- Meets company standards of 52 hours training per year
- Ensure customer profiles are updated and current for assigned accounts
- Manage an allocated book of business for all customs needs.
- Navigation of the CARM Client Portal
- Follow SOPs
- Coordinate and Dispatch freight upon request
- Submit documents to CBSA
- Complete entry requirements for various entries; Standard Filing, E29B, C-Type, V-Type Etc.
Qualifications
CCS or Intro CSS qualification is preferredExcellent verbal and written communicationExperience with word processing, spreadsheets, Windows, Outlook and various PC based softwareWillingness to learn and develop the industry skillsSense of urgencyAttention to detailHave a positive attitude and an innate desire to help peopleDesire to work in a team environmentWork with integrityMaintain a professional AppearanceHave Confidence even in the face of intense challengesBe curious to learn and growAdhere to the company's 10 cultural attributes : Appearance, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor and VisionaryBe resolute and results oriented- get the job done!