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Dispatch Manager

Dispatch Manager

Purolator IncEtobicoke, ON, CA
30+ days ago
Job description

It’s not a package. It’s a promise®.

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you . The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

Responsibilities

  • Responsible for all Dispatch operations
  • Responsible for staffing and recruiting
  • Responsible for maintaining staffing and schedules
  • Work with Operations Manager and Unit Managers to address any Dispatch issues
  • Handle Customer complaints and inquiries
  • Change Management
  • Report preparation and analysis as required by Operations Manager

Qualifications

  • Minimum three years Management experience an asset
  • Minimum threee years Dispatch experience an asset
  • Experience with managing / working in a unionized environment and asset
  • Excellent knowledge of Dispatch operations an asset
  • Excellent oral and written communication skills
  • Proficient experience with Microsoft Suite
  • Knowledge of Ship Trakk / Comlog / Salesforce system and procedures
  • Excellent interpersonal skills and the ability to build relationships with stakeholders
  • Must be able to function well under pressure and promote a team environment
  • Self motivated, good leadership skills
  • Capable of dealing with frequent changes and unexpected occurrences or delays
  • Research and follow-up of service failures
  • Ability to work with and understand new software technology

    • POSTING DETAILS

    Location : National Hub Ontario- 325 Humber College Blvd. / 115 Carrier Drive Etobicoke

    Hours of Work : 37.5 hours / week (Monday-Friday : 10 : 00am-6 : 00pm)- Flexibility is required when needed

    Working Conditions : Office Environment; Warehouse Environment

    Posting Number : 64750

    Reports to : Manager Operations

    LI-ONSITE