Unit Secretary - Paed.Out-Patient Clinic, FT (J0925-0821)

Unit Secretary – Paed.Out-Patient Clinic, FT (J0925-0821)

North York General Hospital is inviting applications for a full‑time Unit Secretary. The role provides administrative, secretarial, and receptionist support for the Paediatric Unit and Paediatric Outpatient Clinic.

Position Summary

The successful candidate will perform confidential and professional administrative duties in a fast‑paced and stressful environment, supporting hospital care, teaching, learning, and research activities.

Responsibilities

• Support and adhere to hospital policies and procedures.
• Communicate effectively with staff, patients, families, and internal and external parties.
• Coordinate interdepartmental activities, schedule appointments, and manage discharge and other unit services.
• Accept, triage, and process telephone calls and inquiries in a timely manner.
• Compile and disseminate program activity documents.
• Manage confidential information with professionalism.
• Maintain attendance / time‑reporting information and arrange relief as required.
• Process computer provider order entries and notify staff and appropriate departments.
• Support clinicians with system order entry, patient appointments, and follow‑ups.
• Process requisitions for laboratory and imaging studies, ensuring documentation and follow‑up.
• Maintain organization of admissions, discharges, outstanding orders, medication information, and unit supplies.
• Prepare statistics, reports, and discharge instructions.
• Apply patient‑centered communication with patients, families, staff, physicians, and volunteers.

Qualifications

What We Offer

Full‑time regular position with competitive compensation, benefits, pension, and vacation. 8‑hour shifts across days, evenings, weekends, and holidays within the Paediatric Program.

How to Apply

Closing Statement

North York General Hospital is committed to fostering an inclusive and accessible environment. We provide accommodations throughout the hiring process for applicants with disabilities. If you require an accommodation, please let us know.

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