Assistant Department Manager Insurance Services

Assistant Department Manager, Insurance Services A training and developmental role for individuals exhibiting the ability to progress to the position of Department Manager, Insurance. The Assistant Department Manager will provide direction to the Insurance Specialists towards achieving department objectives by assisting in the management of staff, planning and evaluating department activities. The Assistant Department Manager will assume the Department Manager’s responsibilities during their absence.

In addition to the above duties, this is also a customer service position which requires a great deal of customer contact. Accordingly, applicants must be able to work effectively in a fast paced environment while at the same time providing quality service in a professional, courteous, and helpful manner. Skills & Experience The successful candidate will have the following :

• Demonstrate good interpersonal skills when dealing with customers, vendors, staff and management.
• Strong selling skills.
• Strong technical knowledge.
• Ensure on-going and continuous performance management of all staff.
• The ability to train, coach, and develop staff to meet business objectives. Give direction of assigned duties
• Highly organized and able to multitask effectively and work under changing priorities.
• Good communication skills, both written and verbal, within a team environment.
• Isolate and solve problems.
• Adapts easily to change.
• Strong analytical and strategic thinking skills.
• Ability to work independently, quickly and accurately under pressure.
• Ability to relate to all levels of personnel.
• Ability to exercise professional judgment, delegate and follow-up.
• Entrepreneurial : look for ways to build the business.
• CIP / CAIB or minimum LeveI II insurance license.
• Possess a strong insurance technical skill base.
• Knowledge of desktop PCs and Windows-based operating systems.
• Proficient with word and excel.
• Eventual completion of internal corporate leadership and management courses.
• Ability to use all relevant software related to the Insurance Department.
• In depth knowledge of insurance products, services and regulations

Benefits

Comprehensive medical, dental, prescription drug and vision coverage for you and your family Ensuring you and your family are taken care of Ongoing In-House Training & Education Courses Lifelong learning Employee Family Assistance Program Free confidential counseling Company matched RRSPs Helping you plan for your future Health & Wellness Enjoy discounted memberships with Goodlife Fitness Employee Recognition Program Tangible rewards for great work! Employee Discount Program Sharing our success