Representative Payment Operations

Join to apply for the Representative Payment Operations role at Maison Birks .

Overview

BIRKS. PURE DELIGHT. Established since 1879, Birks is a luxury jewelry store whose reputation is built on quality, exclusivity, unique design and excellence in service. We pride ourselves in offering meaningful experiences and in building intimate relationships with each and every one of our clients. As a Representative, Payment Operations in our Montreal Corporate Office, you will embody our belief in the promise of a brighter tomorrow through each interaction. You will work in a highly motivated team that values excellence, hard work and teamwork.

Responsibilities

• Develop meaningful relationships with each client
• Achieve or exceed sales targets continuously
• Verify and process requests for new credit accounts and authorization requests, evaluating and approving sales up to $10,000 using all or part of the following : point score guidelines, credit report analysis, thorough verification, domestic and international Dun & Bradstreet report, public access information and banking analysis, etc.
• Support the payment operations department supervisors in processing credit & collection
• Verify and process private label and third‑party phone orders for merchandise and services
• Verify and process Personal, Business, and Cashier’s checks
• Process and maintain client files up to date with accounts and financial data changes
• Assist with sales slip / chargeback retrievals
• Perform other assigned tasks as well as special projects and related duties as required

Qualifications

Benefits

Come join us at Birks and let your true self shine!

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