Room Attendant Fairmont Gold Full-Time
AccorHotelToronto, Ontario, Canada30+ days ago
Job type
- Full-time
Job descriptionConsistently offer welcoming friendly and warm service to external and internal guests. Provide intuitive service engaging with external and internal guests and anticipating their needs. Foster positive cross departmental relationships to create a seamless experience Supporting company and hotel policies and procedures including the promoting and participation in EES Health and Safety and Voice of Guest initiatives Clean and sanitize all assigned guestrooms and public spaces including : dusting making beds soiled linen / garbage removal from rooms vacuuming bathroom cleaning and disinfecting cleaning furniture inside window cleaning replenish rooms with supplies Follow detailed cleaning standards in both stayover and vacant rooms as set through our ALL Safe Stay Well Leading Quality Assurance and Accors brand standards Consistently update and record all cleaned rooms in provided mobile devices Report any maintenance needs required in guest rooms service areas and public spaces Communicate any specific guest requests or concerns with a Housekeeping leader Participate in deep cleaning of rooms as required Return and properly tag all lost and found articles in the Housekeeping Office Working safely to prevent injury Performs other related duties and follow hotel standards as assigned / applicable. Will work weekends holidays and shift work as scheduled
Qualifications :
- Previous housekeeping experience an asset
- Excellent communication and organizational skills
- Strong interpersonal and problemsolving abilities
- Highly responsible & reliable
- Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
- Ability to focus attention on guest needs remaining calm and courteous at all times
- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 50 lbs
- Constant kneeling pushing pulling lifting
- Frequent ascending or descending ladders stairs and ramps
- Standing for entirety of 8 hour shift
Physical Aspects of Position (included but not limited to) :
Remote Work : Employment Type :
Fulltime