Learning & Development Specialist, Personal Insurance

Acera InsuranceBrampton, ON, CA

30+ days ago

Salary

CAD38 hourly

Job type

Full-time

Job description

Learning & Development Specialist, Personal Insurance

Jul 16, 2024 Location :

Brampton, ON, CA Ottawa, ON, CA Brampton, ON, CA

We put our people first. As an employer of choice, Acera Insurance offers an outstanding workplace and employee culture that creates valuable opportunities for all employees.

Our people are :

Encouraged to challenge the status quo and never stop learning in their commitment to excellence.
Empowered with a sense of accountability and autonomy to take ownership of their work.
Treated with respect and act with integrity by putting clients, colleagues, and community first.
Recognized for their achievements and celebrate festivities, big and small, to make work fun.

We also proudly offer most employees the opportunity to become owners. With over 550 employee owners, Acera Insurance is the only Canadian brokerage that is widely owned by its employees. Our employee owners have a vested interest and get to share in Acera Insurance’s success — which they make possible.

Join our award-winning network of over 1,000 professionals across Canada and change the way people feel about insurance.

LEARNING & DEVELOPMENT SPECIALIST, PERSONAL INSURANCE

Facilitate and / or organize in-house learning for new and existing Acera team members via, one on one instruction, group sessions and webinars; incorporate a variety of presentation methods and applications to accommodate adult learning styles.

LOCATION AND STATUS

Brampton or Ottawa, ON

Full-time, permanent

Reporting to : Director Learning & Development, National Standards

MAIN RESPONSIBILITES

Create and deliver training programs for Personal Insurance; provide creative, effective instruction through-out the teams

Coordinate schedules and all associated logistics, including facilities, communications with attendees

Manage group training sessions with multiple learning styles

Work with Team Leads to ensure training needs are full filled

Support and contribute to the overall success of the Personal Insurance department by identifying ways to continually improve learning opportunities

Assess current and new staff ability to learn and training needs, adjusting training delivery based on their needs and design surveys to measure training effectiveness

Work with new, existing employees, management and outside vendors to ensure exceptional training

Various other tasks as assigned

QUALIFICATIONS

RIBO license

Ability to travel and carry a valid driver’s license

Knowledge / Advanced Skills of : Microsoft Office, EPIC and common Insurance carriers products / portals would be considered an asset

VALUES & COMPETENCIES

Strong interpersonal skills / strong team player

Excellent communication, presentation and facilitation skills; must be friendly, clear and strong speaker

Excellent time management and multi-tasking skills

Problem Solver

Ability to interact professionally and effectively with trainees, team leads, management and third-party vendors

Strong attention to detail

Acera Insurance is one of the largest independent, employee-controlled brokerages in Canada. With over 60 locations across Alberta, British Columbia, Ontario, and the Yukon, and $1 billion in gross written premium, our team provides individuals, families and businesses unbiased insurance and risk management solutions that have a distinct Canadian perspective. Our collaborative work structure combines our people’s strength and expertise to offer greater value, knowledge, and resources to our personal and commercial clients nationwide, including comprehensive group benefits.

Acera Insurance is an equal opportunity employer and is committed to all forms of diversity in the workplace. All qualified individuals are encouraged to apply.