Director, Public Affairs

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Job Description

About Public Affairs & Corporate Reputation Ipsos Public Affairs operates as a consulting and advisory partner to public sector clients—including federal, provincial, and municipal governments—as well as NGOs and multilateral organizations. We support clients in navigating complex policy environments, stakeholder engagement, and program design through robust empirical research.
Our Corporate Reputation service line works with multinational organizations to deliver data‑driven advisory services that inform reputation strategy, stakeholder trust, ESG positioning, and crisis response. We combine deep sectoral knowledge with advanced analytics to help clients understand and shape their public perception.
At the heart of our work is collaboration with clients—we co‑create research programs, interpret findings together, and ensure insights are translated into meaningful, actionable strategies. We believe the best outcomes come from working side‑by‑side with our clients as trusted advisors.

What makes this role important at Ipsos? As a Director, you will play a leading role in the provision of strategic insight to our clients in the delivery of research and advisory services. In this role, you will work with clients to understand their business issues and needs in order to develop and design appropriate solutions while building and maintaining strong client relationships. You are experienced in quantitative research design, with experience leading projects from start to finish. Our ideal candidate is an innovative thinker possessing both drive and intelligence, with a passion for matching science with insight.

What You’ll Be Doing

• Leading and growing a portfolio of public and private sector clients through strategic advisory and research engagements.
• Designing and delivering high‑impact studies that generate actionable insights and contribute to Ipsos’ thought leadership.
• Driving new business development (25%) while ensuring excellence in project design and delivery (75%).
• Collaborating closely with clients to understand their challenges, co‑develop solutions, and deliver insights that drive decision‑making.
• Partnering with best‑in‑class research advisors across disciplines to deliver integrated solutions.
• Mentoring and developing a high‑performing team of junior researchers and consultants.
• Representing Ipsos in client engagements, conferences, and public forums.

What Success Looks Like

• Delivering insights that “wow” clients and influence decision‑making.
• Building a reputation as a trusted advisor in public affairs and corporate reputation.
• Fostering strong, collaborative relationships with clients that lead to long‑term partnerships.
• Contributing to Ipsos’ leadership in thought‑provoking, evidence‑based content.

Who We’re Looking For

• A seasoned research professional (8+ years) with strong empirical skills and attention to detail.
• A self‑starter who thrives on solving complex problems and delivering strategic advice.
• Experienced in the practical application of scientific theory in designing social science research assignments and overseeing projects, including complex survey programs and analytical products.
• Advanced knowledge of analytics tools and techniques (e.g., predictive modeling, regression, segmentation, conjoint). Experienced in SPSS, SAS, R, Excel.
• Knowledge of social science research methods and ability to advise clients on issues of research design.
• Comfortable designing studies that push boundaries and generate additive learning.
• Strong communication skills and someone who values collaboration and enjoys working closely with clients to deliver meaningful impact.
• Demonstrated success in working with clients delivering strategic advice and delivering quality work on‑time, and on‑budget.
• Track record of consistently increasing private sector and/or government business revenue through the capture of new work and organic/incremental growth within existing client projects.
• A credentialed evaluator (CE) designation with Canadian Evaluation Society is an asset.

Why Join Us

At Ipsos, You’ll Find

• A collaborative, intellectually curious culture.
• Opportunities for career development and leadership.
• A flexible workplace policy and comprehensive benefits.
• A chance to work on meaningful issues that shape society and business.

What’s In It For You
At Ipsos you’ll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture.
To find out more about all the great reasons to work at Ipsos, how we’re making an impact around the world, and more about our benefits and employee programs, please visit: Why Work at Ipsos | CA

Commitment to Diversity
Ipsos recognizes the necessity of building an inclusive culture that values each employee’s individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos’ diverse employees who compile and analyze this data—they are the essence of who we are and what we do.
We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual.
Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.

About Us
Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full‑service research organization for four consecutive years. With over 75 different data‑driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject‑matter experts from around the world, combining thematic and technical experts to deliver top‑quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we’re proud to share we’ve received our Great Place to Work Certification in 2022 & 2023!

About The Team
The Public Affairs Service Line is the world leader in Social and Opinion Research. We work with clients on political and public opinion polling, citizen and stakeholder management, social policy improvement, sustainable development strategy and identifying societal trends and perceptions across several sectors. We assess how government and public affairs policies as well as societal trends and views impact our client’s brand/products/markets.

Seniority level

• Director

Employment type

• Full‑time

Job function

• Marketing, Public Relations, and Writing/Editing
• Market Research

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