Director, Student Engagement & LearningThe University of British Columbia • Kelowna, Regional District of Central Okanagan, CA
Director, Student Engagement & Learning
The University of British Columbia • Kelowna, Regional District of Central Okanagan, CA
5 days ago
Job type
- Full-time
Job descriptionProvides leadership and strategic governance for the Student Experience Office and Learning Resources. This position is responsible to ensure staff meet annual priorities and strategic goals. This position plays a lead role in strategic planning and visioning alongside colleagues in the AVP Students portfolio. Provides full managerial authority and overall leadership in developing the departmental vision, goals, priorities, objectives, policies, and procedures as well as integrated plans, aligning with the overall AVPS portfolio and University strategic objectives and plans. Provides evidence-based leadership in the innovative design and delivery of services and programs, encouraging the (re)development of initiatives and activities that address the changing needs and diversity of the campus. Evaluates trends in order to recommend, advocate and initiate responsive and proactive change within the department. Supporting and leading Black Student Success services and space in partnership with campus stakeholders and students. Plans strategically for and defines the organizational structure for the unit including the kinds of equipment used, the methods and techniques of work, the work assignments, duties and responsibilities of positions and the classifications and qualifications of positions as well as other management rights contained in appropriate collective agreements. Identifies staffing needs within all the units of the department to ensure that services are provided efficiently and effectively. Implements changes to the organizational structure, including organizational change, hiring, layoff, demotions, creating and eliminating positions. Defines duties and responsibilities of staff including defining hours of work, the schedules of work, and the methods and techniques of work. Ensures the clear establishment of goals and priorities for the unit and monitors and evaluates staff and unit progress towards these goals. In collaboration with the AVPS Communications team, develops and oversees the implementation and assessment of a communication strategy aimed at building awareness and use of services. Participates in the work of university-level committees and administrative structures in the development and implementation of student engagement & learning programming and initiatives, and AVPS priorities. Works collaboratively with the AVPS and VPS Portfolio, campus and community partners to establish timely goals that are responsive to student needs. Provides leadership on new strategic projects that align with the department mandate and operational goals. Provides expert level leadership around equity seeking student groups, including access initiatives for under-represented students. Planning responsibilities includes development, implementation and evaluation of programs and services with an ongoing focus on delivering the best evidence-based services to clients. These responsibilities include delegating, through appropriate managers, needs assessments, programs and services evaluations and compatible strategic and operational planning initiatives. Responsible for introducing new policies and procedures that support the mandate of the units and the mission of the University. This is accomplished through participation on, and chairing committees as requested, addressing institutional educational policy issues; contributing experience, position papers; formulating policy proposals, and participating in deliberations and decisions regarding forwarding such policy papers to Senate and / or Board. Monitors problem areas within the department and initiates or delegates the initiation of remedial interventions at a personal-individual or organizational-system level. Leads innovative, comprehensive, integrated and intentional programming that evolves with campus and student trends over time. Considers gaps in services and programs and aims to close those gaps through program and service improvement. Leads the development of new technologies which enhance the student experience, and works across campus to ensure broad stakeholder engagement in new business processes associated with enhanced technology. Consults with the UBC Okanagan community and the external Okanagan community, to provide the foundation for decisions regarding the activities of UBC Okanagan service-learning programming in the community. Works closely with other leaders and managers in departments in a cross functional capacity, either on a project team or as part of working groups, or advisory committees Provides leadership and strategic governance for the Student Experience Office and Learning Resources. This position is responsible to ensure staff set and meet annual priorities and strategic goals. This position plays a lead role in strategic planning and visioning alongside colleagues in the AVP Students portfolio. Provides leadership and individual supervision to a team of professional staff, student staff, and volunteers. This includes regular supervision, performance evaluation, individual goal setting, and ongoing team and individual development opportunities. Responsible for overall team functioning and performance, including recruitment, hiring, training, and development. Ensures that coordination among staff is maintained and, when necessary, clarifies responsibilities and boundaries between roles. Initiates and organizes training and professional development plans and opportunities for the team. Identifies wellbeing initiatives and interventions that support the health and wellbeing of all team members. Identifies staffing needs within all the units of the department to ensure that services are provided efficiently and effectively. Implements changes to the organizational structure, including organizational change, hiring, layoff, demotions, creating and eliminating positions. Oversees the department budget(s). Oversees a complicated funding model which sees revenue coming from numerous sources : central operating, fee for service billings; private grants; and local and provincial government funding and grants. Reviews monthly department financial statements in partnership with the Finance Manager to ensure expenditures are consistent with operating plan and develops strategies to balance flow of expenditures over the course of the fiscal period. Forecasts revenue targets and operational expenditures based on knowledge of operational costs and trends. Ensures that all departmental financial practices and accountabilities are in line with fiscal policies and procedures. Authorizes departmental financial transactions, within designated level of authority. Responsible for maximizing the operational efficiencies through appropriate scheduling and deployment of staff resources and funds and for finding creative ways for addressing financial shortfall including user fees, grant applications, identifying efficiencies, and partnerships with the city, or third parties. Develops annual operating budget and business plan for approval through appropriate channels of the University’s senior administration, governance and in accordance with financial policies for services operations. Ensures all government funding compliance guidelines are followed and reports submitted as required. Leads assessment and evaluation efforts to ensure quality programming and constant improvement. Ensures continuous program improvement through assessment and evaluation processes. Uses institutional and sector data, and metrics to inform and guide the work of the team and to drive positive change and improvements in service delivery and programming. Writes and / or oversees the preparation of unit documents, including annual reports and planning documents, in support of planning and evaluative processes. Ensures the clear establishment of goals and priorities for the unit and monitors and evaluates staff and unit progress towards these
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Director Student Engagement Learning • Kelowna, Regional District of Central Okanagan, CA
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