Retail Home & Gifts Outfitter, FT

Summary:

Reporting to the Softlines Group Sales Manager a Retail Home & Gifts Outfitter will work within a team to create a world class shopping experience by providing legendary customer service and exceptional product knowledge to every customer.

Responsibilities:

• Provide legendary customer service by assisting customers in making buying decisions by identifying and evaluating customers needs and making product recommendations based off of this analysis
• Promote various company programs and promotions
• Maintain visual presentation standards including in-store signage merchandise recovering/front facing restocking remerchandising dusting and vacuuming sales floor as needed
• Respond to and resolve customer issues by using good judgment and logic in solving problems and making decisions within the job scope
• Assist in other areas of the store when business needs dictate
• Demonstrate a passion for the outdoors by maintaining knowledge of trends and emerging technologies that relate to the outdoor lifestyle
• Assist in other areas of the store when business needs dictate

Qualifications:

• One or more years experience in a sales or service environment is preferred
• High school diploma or equivalent is preferred
• Ability to evaluate customers needs and make recommendations based on needs
• Ability to provide superior customer service and exceed customers expectations
• Ability to use good judgment and logic
• Experience in a related field or outdoor lifestyle
• Knowledge of Bass Pro Shops & Cabelas specific products is an asset