Multimedia e-Learning Consultant

About the role

Reporting to the Manager of Learning & Development, Technology and Development, the Multimedia e-Learning Consultant actively contributes to the design and implementation of digital training solutions for insurance brokers and underwriters (personal and commercial lines). Working closely with subject matter experts and Strategist, they create engaging and effective eLearning courses, leveraging authoring tools, multimedia suites, and cutting‑edge AI technologies.

Main activities:

• Participate in the ideation process and propose innovative instructional approaches

• Design and produce multimedia learning resources tailored to learner needs and business contexts

• Develop original and varied learning scenarios (microlearning, simulations, branched storytelling)

• Create assessments and tests to measure participant competencies and progress

• Select and use appropriate digital and technological tools for each mandate (including AI solutions for content generation/optimization, storyboarding assistance, and automation)

• Integrate and synchronize text, images, audio, and video in an authoring tool (primarily Articulate 360 - Storyline and Rise)

• Edit and optimize images; record and process audio

• Manage projects (planning, milestones, tracking, risks) and communicate progress to the team

• Produce motion design animations and rich interactions

• Perform light programming/scripting (HTML, CSS, JavaScript; ActionScript is an asset)

• Plan all stages of instructional material development and ensure quality, accessibility, and compliance (SCORM/xAPI)

Talents, experience, and technical skills:

• Minimum of 5 years’ experience in multimedia/e‑learning integration

• Advanced proficiency with authoring tools

• Strong knowledge of the Adobe Suite (Photoshop, Illustrator, After Effects, Audition)

• Experience with AI tools applied to e‑learning (e.g., script/voiceover generation, storyboard assistance, image/video creation, learning data analysis)

• Knowledge of audio recording and processing tools

• Knowledge of LMS and e‑learning standards (LMS, SCORM, xAPI, LRS)

• Bilingualism (English/French) is required. Need to interact on a regular basis with English-speaking clients and colleagues across the country.

Personal and professional skills:

• Ability to analyze needs, diagnose issues, and propose practical solutions

• Initiative, creativity, and a strong sense of innovation

• Client-oriented, excellent interpersonal communication, and collaboration within multidisciplinary teams

• Curiosity, active monitoring, and a strong interest in continuous learning (especially new AI tools)

• Ability to quickly learn and adopt new software and workflows

• Autonomy, rigor, and attention to detail

• Exemplary organization to respond quickly to needs and meet tight deadlines

What makes the role attractive:

• High-impact projects

• Environment that encourages instructional innovation and experimentation with AI technologies

• Opportunity to build a diverse portfolio of work

• Collaborative culture, support from subject matter experts, and creative latitude

• Access to modern tools (Articulate 360, Adobe CC, AI platforms and plugins) and professional development pathways

#LI-Hybrid

Il s'agit d'un nouveau rôle au sein de notre équipe en plein croissance | This role is a new member of our growing team.