Overview
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Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
2 years to less than 3 years
Work setting
Consulting firmPrivate company, corporation or industryResponsibilities
Respond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other technical support analystsParticipate in the redesign of applications and other softwareProvide business systems, network and Internet support to users in response to identified difficultiesPerform Web-server backup and recovery operationsManage incidentsAdditional information
Public transportation is availableWork conditions and physical capabilities
Attention to detailSittingPersonal suitability
AccurateClient focusEfficient interpersonal skillsExcellent oral communicationOrganizedTeam playerAbility to multitaskSeniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
Location : Burnaby, British Columbia, Canada
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