Employer Industry : Technology Services
Why consider this job opportunity
- Base salary of $19.50 / hr, plus performance-based incentives
- DailyPay enrollment option for flexible pay access
- Comprehensive benefits including medical, dental, and vision insurance
- Opportunities for career advancement and personal development through mentorship programs
- Supportive work-from-home environment with a focus on diversity, equity, and inclusion
- Engaging company culture with celebrations and community support initiatives
What to Expect (Job Responsibilities)
Provide friendly and knowledgeable customer service and technical support for client productsHandle inbound customer inquiries using a structured call flow guideTroubleshoot and resolve technical issues related to hardware and softwareDocument and track customer interactions in databasesMaintain a broad knowledge of client products, including smartphones, tablets, and computersWhat is Required (Qualifications)
Minimum of 1 year of customer service experienceHigh school diploma or GEDStrong focus on building customer relationships and problem‑solving skillsAbility to work in a quiet, distraction‑free environmentProficiency in technology and strong computer navigation skillsHow to Stand Out (Preferred Qualifications)
Familiarity with iOS, MacOS, or comparable technologyEagerness to learn and adapt to new technologiesWe prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter an employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
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