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customer service supervisor - retail

customer service supervisor - retail

OK TIRE SAINT JOHNSaint John, NB, CA
30+ days ago
Salary
CA$17.00 hourly
Job type
  • Full-time
  • Permanent
Job description
  • Education : College / CEGEP
  • Experience : 2 years to less than 3 years
  • Tasks

    • Supervise staff (apprentices, stages hands, design team, etc.)
    • Hire and train or arrange for training of staff
    • Teach interest or professional development courses
    • Authorize payments by cheque
    • Order merchandise
    • Authorize return of merchandise
    • Establish work schedules
    • Sell merchandise
    • Prepare reports on sales volumes, merchandising and personnel matters
    • Resolve issues that may arise, including customer requests, complaints and supply shortages
    • Organize and maintain inventory
    • Supervise and co-ordinate activities of workers
    • Manage cash
    • Oversee payroll administration
    • Conduct performance reviews
    • Supervise office and volunteer staff
    • Support for newcomers and refugees

    • Participates in a government or community program or initiative that supports newcomers and / or refugees
    • Support for youths

    • Participates in a government or community program or initiative that supports youth employment
    • Support for Indigenous people

    • Participates in a government or community program or initiative that supports Indigenous people
    • Support for mature workers

    • Participates in a government or community program or initiative that supports mature workers
    • Work Term : Permanent
    • Work Language : English
    • Hours : 40 hours per week
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    Customer service supervisor - retail • Saint John, NB, CA