Associate, Third Party Program Management

Overview

This role will play a critical part in supporting our TPRM Program transformation – an exciting redesign of our processes and documentation standards. While not a project management position, this individual will work closely with the PM to keep the team organized and on track by building executive-ready decks, documenting rationales and decisions, logging and storing approvals, sending stakeholder notifications, and maintaining clean, audit-ready records. The role will also oversee the team’s change-management function, ensuring communications, training materials, and user updates are accurate, timely, and well-structured. The ideal candidate is comfortable navigating shifting priorities, documenting decisions thoroughly, interacting with users confidently, and ensuring all work is audit-proof and consistently organized. This team Supports the business / group leader in the effective implementation, maintenance and administration of first line of defense (1st LOD) programs (e.g., operational risk, AML, compliance, regulatory, etc.), including overseeing the change management process. Contributes to a strong risk management culture through collaboration with other first line employees, and second & third line functions to ensure risks are identified, mitigated, monitored and reported on an ongoing basis.

Responsibilities

Weekly reporting

Assist with investigations such as deleted-user reviews

Help clean up operational issues as they arise

Support the development of an AI agent by gathering common user questions and facilitating the build process

Foster a culture aligned to BMO purpose, values and strategy and role model BMO values and behaviours in all that they do

Ensure alignment between values and behaviour that fosters diversity and inclusion

Regularly connect work to BMO’s purpose, set inspirational goals, define clear expected outcomes, and ensure clear accountability for follow through

Assist with the implementation of risk management programs / frameworks while identifying and minimizing negative impacts to the business

Support the execution of strategic initiatives in collaboration with internal and external stakeholders

Build effective relationships with internal / external stakeholders

Break down strategic problems, and analyse data and information to provide insights and recommendations

Monitor and track performance, and address any issues

Build change management plans of varying scope and type; lead or participate in change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment

Monitor to ensure that 1st line jobs are following defined processes and procedures

Develop, document and maintain business / group procedures updating and obtaining approvals as regulations or the operating environment changes

Communicate changes to the business / group and relevant stakeholder groups

Support the development of measurable sustainment strategies including assessing and recommending mitigations for industry / segment-specific risks

Build awareness, knowledge, and skills and provide communication, practical tools and ongoing support including presentations, trainings, or focus groups to promote risk identification and management

Support the management of 1st LOD program for the business / group in compliance with appropriate principles, standards & direction from the second line of defense groups

Develop and maintain an understanding of business / group strategies and objectives, products and services, internal and external stakeholders and processes to identify and manage implications and risk exposures

Support the business / group through internal / external audits or regulatory examinations and assist in development of action plans to resolve identified issues

Provide support to the development and delivery of training and awareness programs to increase awareness of and compliance with risk management requirements

Exercise judgment to identify, diagnose, and solve problems within given rules

Work independently on a range of complex tasks, including unique situations

Reporting, as needed, on any issues as requested from management

Understanding of TPRM Directive, ONFR guidelines and other relevant third-party policy requirements

Broader work or accountabilities may be assigned as needed

Qualifications

Typically between 3-5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience

Program Management - Good

Technical proficiency gained through education and / or business experience

Experience with Risk Management tools (Coupa, Process Unity, etc.) is a plus

Verbal & written communication skills - In-depth

Collaboration & team skills - In-depth

Analytical and problem solving skills - In-depth

Influence skills - In-depth

Data driven decision making - In-depth

Salary and Benefits

$56,000.00 - $103,500.00

Pay Type

Salaried

The above represents BMO Financial Group’s pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position. BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit : https : / / jobs.bmo.com / global / en / Total-Rewards

About Us

At BMO we are driven by a shared Purpose : Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https : / / jobs.bmo.com / ca / en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters : BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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