Dispatcher

Tasks

• Contact carriers to follow up on pick-ups and deliveries throughout the day.
• Update order status in the system as events occur.
• Communicate any issues or potential delays to the team promptly.
• Book pickup and delivery appointments and record them accurately.
• Enter customer orders quickly and accurately into the system.
• Send load confirmations to carriers when required.
• Maintain a working knowledge of customer requirements.
• Produce reports for customers as needed.
• Answer calls and book orders when necessary.
• Assist with sending rate requests when required.
• Build and maintain strong relationships with vendors, customers, and carriers.
• Share customer or carrier concerns with relevant internal teams.
• Perform any others related tasks.
• If you are ready to take on new challenges, we would like to meet you!

Advantages

Job requirements