order clerk - customer services
KPB Gills Four Seasons Nursery LtdAbbotsford, BC, CA24 days ago
Job type
- Full-time
- Permanent
Job descriptionWork Term : Permanent Work Language : English Hours : 30 to 40 hours per week Education : Secondary (high) school graduation certificate Experience : Experience an asset
Work setting
- Agriculture
- Wholesalers
- Sales
- Nursery - horticulture
- Answer written and oral inquiries
- Prepare and / or deliver educational, publicity and information programs, materials and sessions
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
- Tropical plants
- Ornamental trees, shrubs and hedges
- Bedding plants
- Perennials
- Internet
- MS Excel
- MS Outlook
- MS Word
- Sales and marketing
- Marketing
- Product development
- Valid driver's licence
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
Tasks
Type of product
Computer and technology knowledge
Type of experience
Area of work experience
Transportation / travel information
Work conditions and physical capabilities
Personal suitability
Screening questions