Toyota Canada Inc. (TCI) currently has an exciting opportunity for a Solution Architect with deep expertise in Salesforce to support our Information Services (IS) department. This is a full-time opportunity and will report to the Manager, Enterprise Business Solutions, Consumer & Dealer.
The selected candidate will, in partnership with other Architects, lead the design and implementation of cutting-edge customer engagement solutions. The ideal candidate will bridge the gap between business requirements and technical implementation, driving innovation, scalability, and alignment with enterprise strategies.
Job Description
Solution Architect - Salesforce, Rank P5, Scarborough, ON (Hybrid)
What We’ll Bring
- A hybrid work environment
- A work environment built on teamwork, flexibility and respect
- Professional growth and development programs to help advance your career
- A focus on respect for people and continuous improvement
- Summer Hours – condensed work week during the summer
Benefits
Competitive compensation package including bonusExtended health care and dental benefits effective immediatelyCompany pension plan with additional employer contributionsAssociate vehicle discount programReimbursement programs (tuition & fitness)Paid holiday shutdown and competitive paid time off benefitsSabbatical leave programWhat You’ll Be Doing
Leadership, Models and Artefacts
Lead the creation and evolution of the application architecture function, selection and adoption of frameworks and methodologiesDocument IS Application Architecture using multiple architectural models or views that show how the current and future needs of the organization will be met in an efficient, sustainable, and adaptable manner across TCI’s application portfolioFormulate plans to discontinue use of obsolete or low-value architecture componentsLead and facilitate the creation of governing principles to guide solution design decisionsCollaborate with local, regional IS teams to deliver enterprise solutions that are scalable, adaptable and in synchronization with evolving business needsAct as liaison with technology partners and vendors on Application Architecture issuesWork with the IS leadership to recommend and provide input to its strategy, architecture and supporting standardsAssist with the automation of software deployments using configuration management technologySoftware Lifecycle and Process Improvements
Promote shared infrastructure and applications to reduce costs and improve information flowsEnsure projects do not duplicate functionality or diverge from architecture established guidelinesGuide application design and provide technical leadership to ensure alignment to business objectives and application lifecycleCollaborate with other IS stakeholders to create and document standards and patterns that can be leveraged for future re-use and actively seek opportunities to leverage industry solutions for new business offerings and servicesTechnical Excellence
Review existing and emerging technologies and market trends to determine their potential impact on the enterprise’s strategy and architecture; develop strategic initiatives aimed at enhancing productivity and business functionsEnsure technical integrity and consistency of the solution at every stage of its lifecycleFoster dissemination and maturity of Software Development Lifecycle (SDLC) / Application Lifecycle Management (ALM) processes and deliverablesAnalyze current business and IS solutions and environments to detect deficiencies, recommend improvements and Kaizen (continuously improve) IS processesBest Practices, Collaboration and Sharing
Compile business needs, process information and technical requirements to produce an optimal, high level, analysis and conceptual design for projects and new solutionsDirect or indirect involvement in the development of policies, standards and guidelines that direct the selection, development, implementation and use of Information Technology within the enterpriseSteer and guide the creation and maintenance of the software design (application architecture) strategy and directionWork with third party vendors to develop and / or integrate their applications into TCI’s solutions; ensure that applications are in accordance with company product standards and guidelinesProvide education, coaching, and guidelines to IS practice on the use of enterprise architecture tools, technology, and standardsProvide guidance and expertise on system options, risk, impact and costs vs. benefits analysisChampion the proper use of tools, processes and standards by conducting education, application review and design sessions to reinforce skills and knowledge baselineInfluence and communicate effectively with non-technical audiencesWhat You’ll Bring
University Degree in computer science or related discipline5+ years’ experience in application design and architecture, including solid hands-on experience in conceptualization, modelling and design for systems like Salesforce Service Cloud (AutoCloud), Data Cloud, Experience Cloud, Commerce Cloud, AgentForce, ID Management (Customer / Internal) Java development5+ years’ experience in application development including on-prem and cloud development, using OOPs, SaaS, PaaS solutions running on multiple databases and integration across varying types of systemsExperience with API integrations and microservices architectureExperience with CI / CD pipelines, version control, and DevOps practices for SalesforceProven experience with privacy and consent management platforms would be an assetUnderstanding of ITIL and BPM practices using tools like ServiceNowExcellent written and oral communication skillsExceptional ability to present information to technical and non-technical audiencesExcellent analytical and problem-solving skillsBroad understanding of IS management practices and technology issues, including SDLC, infrastructure and application design, development tools, support, project and process managementAbility to demonstrate initiative, good judgment and effective decision-making; exhibit strong process improvement orientation, and have the experience to lead discussions and achieve positive results amongst inter-disciplinary groupsAbout Us
Toyota Canada Inc. is the exclusive Canadian distributor of Toyota and Lexus vehicles. Toyota Canada's head office is in Toronto, with regional offices in Vancouver, Calgary, Montreal and Halifax.
What Sets Us Apart?
A focus on people, passion for Toyota, innovation and continuous improvement have made us an award-winning company, recognized worldwide for our technological leadership and superior standards of quality, community involvement and environmental responsibility.
What You Should Know
Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, or any other characteristics protected by law.
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