Retail Account Representative

Rogers communications inc.Montreal, QC

25 days ago

Job description

We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!

We are looking for a Retail Account Representative

Responsibilities :

Manage assigned store territory to execute on key priorities and metrics
Build relationships with assigned store's sales reps and management to achieve quotas and deliver on priorities
Assist in designing and developing promotions to achieve targeted market share and revenue within territory
Train and coach Retailer's Associates on Systems, Tools, Promotions and Plans and highlight key differentiators to increase and / or maintain the Rogers Suite of Products Market Share for new and existing Rogers customers
Work with Retailers to plan and organize exclusive Rogers and FIDO Weekend Events and onsite duty demo days
Develop and execute Vendor Fairs / Off-Site Events / Community Events Brand Support and maximize market share
Timely customer issue resolution and response to Retailer's escalations / inquiries
Analyze sales reports and territory sales breakdown by market / banner
Assign targets and build plans with Retailers based on percentage of contribution
Gather and provide feedback on market insights and competitive intelligence for assigned territory
Ensure Rogers / FIDO / Chatr and residential cable products are properly represented (end-caps, functional demo's, current collateral, etc.)
Monitor inventory levels and report issues and recommendations to Management

Qualifications :

Post-secondary education in a business-related discipline with between 3 and 5 years' experience in the Telecommunications Industry

Demonstrated technical competence with MS Office - Word, PowerPoint, Excel, Outlook, and other systems and office automation equipment

Excellent analytical, problem solving, planning, and organizational skills

Solid interpersonal, communication, and relationship-building skills

Ability to work independently and as a team member

Territory management experience is preferred

Ability to work effectively under pressure in a fast paced environment

Willingness to work flexible hours to meet changing deadlines

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule : Full time

Shift : Flex Time

Length of Contract : Not Applicable (Regular Position)

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Account Representative • Montreal, QC