National Lead, PerCuro Infusion Network - Ontario

Job Category : PerCuro

Requisition Number : NATIO001906

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Full-Time

Locations

Showing 1 location

Description

Position Type : Full Time

Department : PerCuro

Work Arrangement : Hybrid

Work Hours : Monday to Friday, standard business hours

Travel Required : Yes, within Ontario and occasionally other provinces

A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients.

We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes.

We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology and experienced, cross-functional teams.

Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, as well as HCP & Clinic Services.

Come and join our team! But first, let us tell you why we love working here :

• We are 100% Canadian with locations across the country
• State-of-the-art facilities to provide high-quality products and services
• The opportunity to be a part of a winning, high-performing team
• Collaborative, engaging workplace culture we are passionate about our people !
• Flexible working environment that promotes a healthy work-life balance
• Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued
• High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year
• Quarterly virtual social events!

The Opportunity :

We are seeking an experienced and dynamic individual to take on the role of National Lead for the PerCuro Network, a subsidiary of Sentrex Health Solutions.

The National Lead for the Percuro Network will oversee and manage the operational, strategic, and clinical aspects of the nationwide network of infusion clinics.

The role involves ensuring high standards of patient care, driving operational efficiency, and leading the network’s growth and development.

The National Lead will play a crucial role in the strategic development of PerCuro, working closely with the executive team at Sentrex Health Solutions.

A Day in the Life (What you will do here) :

• Collaborate on business plans, set business and personal objectives, and lead implementation on clinical strategic priorities, including informing process flows, budgeting, resource allocation, and productivity-tracking and improvements.
• Deliver national budgets including unit forecasts and operational costs.
• Participate in strategic and tactical planning sessions.
• Make recommendations for the development of long-term strategies.
• Manage nursing infusion operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
• Provide clinical support to our national treatment / infusion network.
• Develop new operating policies & procedures / guidelines with frontline team members and leaders to ensure new programs are executed safely and compliantly.
• Ensures staffing levels are maintained in all clinics and is responsible for leading the recruitment and onboarding, including training, of new staff.
• Ensure knowledge of general healthcare and nursing care practices is current to develop and ensure training and education align with best care practices.
• Collaborate and empower nurses in professional growth to ensure a high-performance network of nurses that meet deliverables in a compliant manner which will translate into the best patient care possible.
• Ensure that any stakeholder escalations are managed appropriately and to the client’s satisfaction and resolution.
• Maintain ongoing evaluation of program strengths, weaknesses, and potential areas for improvement.
• Make recommendations for operations changes and assist in their execution through a robust change management process.
• Participate in advocacy initiatives regionally and nationally that drive awareness for improved models of care.
• Participate in national initiatives to increase awareness of patient management and strategies to optimize patient outcomes.
• Responsible for talent management, team motivation, and career development strategies
• Additional duties as determined by manager.

What you need to ensure you are set up for success :

• Bachelor’s degree in nursing, or equivalent experience is required.
• Must be a Registered Nurse in good standing with the College of Nurses of Ontario.
• 5 years of specialty pharmacy industry experience with experience in clinic infusion and private practice operations.
• Patient support program knowledge is relevant.
• 7-10 years or more experience in leading nurses.
• A valid driver’s license to travel as required.
• Ability to interpret financial data and manage a budget.
• Strong customer / client management background.
• Exceptional Leadership skills.
• Ability to lead and manage change as well as coach and mentor a team of professionals.
• Exceptional project management skills with experience in organizing, planning, and executing projects from vision through to implementation.
• Proven conceptual and problem-solving skills with a demonstrated track record of new concept development for various projects.
• Proactive risk management with ability to propose solutions and deliver appropriate mitigation plans.
• Ability to communicate (written and verbal) with impact to provide appropriate context, articulate views, drive clarity, and address barriers to progress program development.
• Effective organizational agility : ability to manage through change and lead by example.
• Effective ability to consistently meet deadlines and prioritize projects.
• Critical thinking skills, creative and innovative solutions.
• A leader with focused attention on patient safety and excellence in patients' experience throughout our network.

What makes you a great fit for this team :

• Your commitment to providing a high level of service to your internal and external clients
• You are highly adaptable with a track record of success during times of growth and organizational change
• You have a proven track record of developing trust and influence at multiple levels.
• You demonstrate an impactful and candid communication style
• You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders

We value our employees! Our permanent full-time employees are provided with a :

• Competitive Salary and generous vacation entitlement
• Wellness Program (5 paid days off for your well-being!)
• Paid Sick Days
• Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee / Dependent Life Insurance
• Employee & Family Assistance Program

Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility.

We provide a safe space for all team members to express their individuality within our corporate culture.

We encourage you to apply and accept all applications. We realize that not every candidate will meet every single desired qualification.

If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!

Accommodations can be made available upon request for those candidates taking part in the selection process.

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