We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the northern GTA and into Simcoe-Muskoka.
Our team of nearly 6,000 staff, physicians, volunteers, students and Patient and Family Advisors are committed to creating an environment where the best experiences happen. As a recognition of our commitment to quality and patient safety, we have received the highest distinction of Exemplary Standing from Accreditation Canada.
Job Summary
The Menu Clerk is responsible and accountable for :
- Ensuring all patient menus are ready for the start of each meal
- Obtaining patients’ meal choices via computer for two meals daily
- Providing front line service to patients and families, particularly food and meal requests and queries
- Responding to all phone calls related to patient feeding, catering and other department business
Skills & Abilities
Basic knowledge of therapeutic diets an assetExperience and or knowledge in food and nutrition basics an assetDemonstrated PC computer skillsKnowledge of Computrition Computer Application an assetKnowledge of HBOC an assetKnowledge of Excel spreadsheets an assetMeet deadlines, ability to multi-taskSelf-starter and work independentlyCustomer oriented, able to deal with people, pleasant phone mannerDemonstrated excellence in communication, both written and verbalDemonstrated problem assessment skillsDemonstrated commitment to customer service and teamworkDemonstrated individual leadership skillsCommitment to providing an exceptional experience for patients and families as well as other members of the healthcare team within a challenging and exciting health care environment.Demonstrated commitment to, and understanding of the principles of diversity, equity and inclusionModels behaviour that is aligned with the values of Southlake Regional Health Centre.Always with compassionPower of manyServe with purposeEvery voice mattersQualifications
Minimum Grade 12 Education