Cisco Consultant

Job Title: Cisco Consultant (Converged Communications Architect team)
Location: Mississauga, ON
Type: 6 month contract (renewable) or contract to permanent roles available
Starts: Immediate
Travel component: Up to 50% travel within Toronto at client sites and up to 25% travel outside the GTA within Ontario (and possibly New Brunswick – not often maybe for a couple of days)

25% of time would be at Mississauga office.

Reports to: Management Consultant

Our client is a large global organization rated as one of the strongest growth companies in the IT sector. They have more global CISCO & Microsoft awards than any other company in the world!
They are currently seeking 3 Cisco Consultants for their Mississauga, ON office.

The Cisco Consultant (Converged Communications Architect team) is among the highest technical positions within the delivery organization that focuses on technical expertise in designing complex solutions for enterprise customers, while guaranteeing project and solution quality, and supporting sales teams in conveying the value of solutions to the customer. This role will provide business value to enterprise-level customers and leading large scale projects that have many resources assigned. The primary objective of this position is to provide technically advanced, solution-based consulting services to the client’s customers in an industry leading, professional manner.

This role will perform as a Consultant with a focus on technical disciplines that will require attainment of at least one certification at expert level, either through vendor certification attainment or relevant industry experience.

Must Have Skills/Experience:

1. Strong IPT UC Resource experience
2. Proficiency in other technologies: Contact Center/Contact Center Express
3. Strong Routing/Switching background
4. Demonstrated, delivery experience on at least 1 large complex deployment project
5. Experience working on Field Deployments
6. Experienced at designing and configuring deployment initiatives
7. CCIE certified or relative industry experience (5 years) working on deployments on complex global projects

Major Duties and Responsibilities:

-Consultant experience large and/or Global projects

-Work on highly complex projects. Examples of very complexity projects would be IPT projects involving UCCX integrating with CUCM and other IPT components.

-Overall technical design responsibilities

-Oversee the implementation of environments utilizing other resources as necessary

-Responsible for customer facing written deliverables/ strong written and verbal communications skills desired.

-Interact with partners to maintain a current exposure to new technology concepts and provide a heightened sense of capabilities in new and emerging technologies.

-Establish IT architectures for highly complex customer environments.

-Sets customer standards that enable business improvements by implementing proper technology solutions.

-Assist in escalations on projects.

-Responsible for assisting in the deployment of a team as primary escalation point during project. Handle project related technical issues when requested by project managers, or other team members.

-Proactively provides experience in improving Data systems, services and operational processes

-Effectively establish, manage and possess the skills to repair a relationship with clients.

-Has the ability to manage Client expectations and escalations with ease

Skills and Core Competencies

-Strong communication, documentation and presentation skills.

-Strong mentoring skills.

-Competent designer of business solutions.

-Ability to analyze data and make appropriate recommendations based on findings.

-Skillful practitioner with configuration and installation in multiple technology areas; Mature system level troubleshooter; Integrated product knowledge; Ability to design large, complex systems

-Ability to effectively manage the client relationship and escalate when appropriate

-Strong time management skills

-Ability to research and obtain new product and technical knowledge

-Ability to work independently under limited supervision

-Ability to work in a team environment and willingness to assist and effectively communicate with individuals across the organization

-Proficiency in translating technical concepts into business solutions and clearly communicating to all levels and technical abilities within client organizations

-Technical competency in most product/technical areas of the LOB and thorough understanding of multiple technologies and/or solutions.

Work Experience Required:

-A minimum of 10+ years overall IT experience is required

-A minimum of 5 years of recent and related industry experience in a Consultant role

-Ability to provide documented prior success in the role of a Consultant on previous projects (including at least 1 large-scale project).

Technical Certifications Desired:

CCIE Voice or Equivalent in Job Experience

CCNP - Voice

CCNP- Route Switch

Experience with the following technologies is desired:

Cisco Routers and Switches, Gateways

Cisco TelePresence and Business Video (i.e. Tandberg)

Cisco Unified Communications Manager

Cisco Unity and Unity Connection

Cisco Presence

All Voice signaling Technologies (especially SIP)

Cisco UCCX advanced design and scripting

Cisco Collaboration technologies (i.e. WebEx and MeetingPlace)

If you are looking for a career choice with learning and development opportunities, in a team oriented, collaborative environment, please apply today!