Team Lead, Personal Insurance

Who We Are

We are BC’s largest Insurance Broker and looking for individuals to grow with us! A career at HUB means your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the industry, and we value our people. Helping our clients protect what matters most is crucial to who we are, and we are on the lookout for those who share the same passion.

What We’re Looking For

Are you an experienced Insurance Advisor looking to grow their career? If you’re a self-motivated individual seeking work-life balance and a team-oriented culture – YOU can be our next Team Lead.

Position Summary:

The successful candidate will be responsible for serving clients in all of their insurance needs, in addition to, supporting the team in the day to day operations of the branch, training, coaching, and assisting with administrative duties when needed.

Responsibilities:

• In collaboration with the Branch Leadership team, work towards the development of a high performing and engaged team
• Provide feedback to the manager or supervisor for team members performance reviews
• Maximize resources through effective scheduling
• Ensure compliance with all insurer (ICBC, CNS, Family etc.), Insurance Council of BC and Privacy Act rules and regulations
• Ensure control of ICBC inventory and correct handling of all documents and funds
• Support the continuous improvement, organization and efficiency of the branch
• Maintain strict confidentiality in regards to all corporate and employee issues
• Manage sales, retention and service needs of clients, balancing between Insurance Advisor and Team Lead duties as appropriate
• Handle and resolve client and dealership concerns in a positive proactive fashion
• Ensure employees are connected to Hub in the bigger picture and understand the mission, values and goals of Hub
• Stay current on education and training courses available and continue to develop your skills
• Provide guidance to the team and lead by example
• Delegate tasks as appropriate
• Other duties and responsibilities as needed

Skills, Characteristics & Qualifications

• Level 2 General Insurance License or actively pursuing Level 2 License
• 1 year experience in the Insurance sales environment preferred, but will take all skills, abilities and experience into consideration
• Demonstrated abilities in providing exceptional client service
• Demonstrated leadership and teamwork abilities
• Excellent Insurance Product knowledge
• Sales drive and initiative
• Proficiency in Microsoft Word, Excel, PowerPoint and Outlook
• Strong communication skills

If this sounds like a place you want to be or want to talk to us about the role and opportunities, contact us/apply now.

Our Culture Starts with You

• We are looking for SELF-STARTERS with an ENTREPRENEURIAL mindset who will take OWNERSHIP of their business
• We want you to be INNOVATIVE and open to sharing your ideas
• You work with URGENCY while providing a high level of PROFESSIONAL SERVICE towards our customers, communities, & colleagues.
• You are a TEAM PLAYER who positively impact those around them; We MOTIVATE each other to GROW TOGETHER
• You work with a high degree of INTEGRITY and ACCOUNTABILITY

To find associated positions at our HUB simply search myHUBbc as a keyword in the search bar on our !

Department Account Management & ServiceRequired Experience: 2-5 years of relevant experienceRequired Travel: Up to 25%

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