user support technician

Tasks

• Report on the performance of computer systems and networks
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Participate in the redesign of applications and other software
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Manage incidents

Work conditions and physical capabilities

• Repetitive tasks
• Attention to detail

Personal suitability

• Client focus
• Efficient interpersonal skills
• Organized

Employment terms options

• Shift

Support for youths

• Participates in a government or community program or initiative that supports youth employment
• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and / or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth
• Work Term : Permanent
• Work Language : English
• Hours : 30 to 40 hours per week