Overview
Fountain Tire (North Vancouver) is searching for a friendly and knowledgeable individual to deliver exceptional customer service as a Service Advisor!
Wage : $28 - $32 per hour
As part of the front-line staff, the Service Advisor is responsible for ensuring that all customers are provided with top-notch customer service.
Your duties will include :
- Sharing product knowledge and technical expertise with Fountain Tire customers to build existing and new business
- Providing service quotes and receiving customer authorization for work to be performed
- Finalizing sales and completing customer follow up to determine their satisfaction level with the service received
- Scheduling customer appointments for tire and mechanical service
- Ensuring that all products are billed accurately to the customer
What does it take to get on track?
- Experience in the automotive aftermarket or tire industry and a history of providing exceptional customer service and business support
- Maintaining a valid driver's license and a satisfactory driver's abstract are conditions of employment
- Excellent time management skills
- Strong interpersonal skills with the ability to work as a team
- Ability to work well under pressure in a fast paced, ever changing and high-volume environment
- Availability to work Saturday's
What do we offer? At Fountain Tire, you’ll have a great place to work :
- Pay worthy of your experience
- Regular day shifts
- Great discounts for you and your family on tires, parts and mechanical services
- Health, Dental and Vision Benefits for you and your family
- RRSP matching program
- The opportunity for growth that includes the potential to enter our management training program and own your own Fountain Tire store!
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