Program Manager - IT III

The Program Manager – IT III plays a key leadership role within the Group Benefits Engineering Team. This individual will lead technology engineers and professionals across multi-disciplinary initiatives, driving the implementation of innovative, customer-focused software solutions. With a focus on cloud infrastructure, regulatory compliance, and agile engineering practices, this role is essential in delivering high-quality, scalable technology that supports both customers and internal teams. The ideal candidate is a forward-thinking technical leader passionate about empowering teams and driving successful product delivery.

Key Responsibilities

Lead cross-functional technology teams across multi-squad initiatives, including technical and regulatory projects.

Oversee and coordinate implementation plans to meet program-level goals and targets.

Develop and maintain reusable technical patterns and documentation for long-term support and compliance.

Collaborate with domain experts to align engineering efforts with Manulife’s broader technology strategy.

Translate complex, multi-disciplinary business requirements into clear, actionable technical specifications.

Evaluate existing technologies and redefine standards to ensure alignment with emerging needs.

Redesign process flows in collaboration with partner teams when necessary.

Monitor emerging technologies and policy trends to anticipate their impact on current systems and future development.

Required Qualifications

Minimum of 2 years in a technology leadership role.

Proven experience with cloud infrastructure implementation.

Familiarity with Agile methodologies, particularly Scaled Agile Framework (SAFe).

Experience with DevOps, test-driven development, CI / CD pipelines.

Preferred Qualifications (if any)

Experience with Azure cloud services.

Certifications (if any)

No specific certifications required; relevant Agile, SAFe, or cloud certifications (e.g., Azure Solutions Architect) are a plus.

Educatio n

Bachelor’s degree in Computer Science, Engineering, or a related field—or equivalent work experience.

#J-18808-Ljbffr