Police Services Representative (Clerk 4)

About Us

The Registry of Motor Vehicles (RMV) Division at the Department of Public Works (PW) is responsible for the administration of drivers and vehicles in the province.

We are responsible for the policies, legislation, and regulations that guide Road Safety and operate in a proactive regulatory environment.

We maintain records regarding driver licensing, vehicles, medical fitness, driver competency, collisions and compliance, all working together to ensure a safe road network.

About Our Opportunity

Under the direction of the Deputy Registrar of Motor Vehicles, you are responsible for assisting in the administration of driver training schools and instructors as well as responding to information requests related to the Registry of Motor Vehicles.

Information requests with an emphasis on driver licence and vehicle transactions are from specific stakeholder groups including law enforcement, legal counsel, and other government departments who require certification / confirmation of data which may be submitted in court.

Primary Accountabilities

This position is responsible for the administration of licensing of driver training schools and instructors including coordination of required documents, premise and vehicle inspections for use by driver training schools and instructors.

Coordination with internal staff, external stakeholders, and other government departments is required.

You will be responsible for the processing and maintenance of highly secure files related to law enforcement and fraudulent driver / vehicle documents including certified letters and facial recognition.

Qualifications and Experience

As our next Police Services Representative, you have at least five (5) years of related experience. You have demonstrated knowledge of RMV systems and programs and are familiar with applicable legislation and regulations, including Freedom of Information and Protection of Privacy (FOIPOP) Act.

You have excellent written and verbal communication skills and the ability to exercise tact and diplomacy in escalated situations.

It is essential that you have a high level of competence and comfort in using word processing and case management systems (Microsoft Office 365).

Proficiency and accuracy in data entry is required, along with your ability to use and maintain spreadsheets. You must have an ability to organize and analyze information from multiple sources and work effectively under pressure and timelines.

We will assess the above qualifications and competencies using one or more of the following tools : written examination, standardized tests, oral presentations, interview(s), and reference checks.

Equivalency

An equivalent combination of relevant training and experience will be considered. Related equivalencies include, but are not limited to :

• A completed related bachelor’s degree and one (1) year of experience
• A completed related diploma and three (3) years of experience

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Benefits

Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs.

For information on all our Benefit program offerings, click here : Benefits for government employees.

Working Conditions

• Normal work week is 35 hours / week, 7 hours / day.
• May be required to work overtime on occasion.
• Typically located in a comfortable office environment.
• Much of the time is spent in a comfortable position with frequent opportunity to move about.
• May be required to do offsite inspections.
• Regularly reads and interprets multiple sources of information, regular requirement to type, read, and work on a computer.

Additional Information

You must have a clean driving record and may be required to submit a driver abstract upon hiring.

What We Offer

• Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
• Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
• Countless Career Paths.

Pay Grade : CL 22 Salary Range : $1,;- $2,;Bi-Weekly