Job Purpose :
The Account Manager plays a key role in the Business Sales process. The position is the primary contact for all face-to-face, proactive sales efforts for a variety of complex and newly emerging products and services for a select segment of highly strategic customers.
Customer satisfaction as well as the financial performance of a specific number of accounts within an assigned market segment will directly relate to the performance of the Account Manager. The successful Account Manager will develop and utilize sales plans and strategies to economically reach sales goals.
Essential Functions :
- Develop / maintain customer relationships (15%)
- Cold call with established customer list (15%)
- Manage the sales cycle and close business (25%)
- Uncover new revenue opportunities and deploy resources as appropriate (15%)
- Prepare and present effective proposals (15%)
- Total of 15% : Develop sales plans Understand CBT's strategic direction and sales implementation processes
- Motivate the team
- Provide generalist level product knowledge / expertise
- Understand / manage client's business : strategies and business issues Understand / manage telecom
- Demonstrate business acumen
- Lead design of customer's tailored solution Interface with sales engineers
- Provide regular updates to the Account Manager on each account Position with customers
Experience :
3 to 5 years of experienceSalesperson from a competitive environment desiredPrior training / experience in data, voice, video and / or image communications, selling skills, and proposal generation requiredEducation :
Four years of College resulting in a Bachelor's Degree or equivalentPreferred MBASpecial Knowledge, Skills, and Abilities :
Consultative Selling SalesProcess Customer KnowledgeQualifyingPlanning Product KnowledgeBusiness AcumenCompetitive Knowledge Resource ManagementSelf ManagementInnovationResource LeadershipSupervisory Responsibilities :
No Supervisory Responsibility