Customer Experience Associate - St Jerome, Qc (26,25H / Week, 1 year Contract)

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Title : Customer Experience Associate - St Jerome, Qc (26,25H / Week, 1 year Contract)

Requisition ID : 246200

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by :

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will :

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you :

What’s in it for you?

Location(s) : Canada : Quebec : Saint-Jérôme

Scotiabank is a leading bank in the Americas. Guided by our purpose :

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