Business Analyst Banking

We are seeking an experienced Business Analyst with a strong background in Capital Markets, Commercial Banking, or Personal Banking to support the delivery of large-scale business and technology initiatives. The successful candidate will work closely with cross-functional partners — including technology, operations, and product teams — to define requirements, optimize processes, and ensure that solutions align with business objectives.

This role is ideal for a proactive, detail-oriented professional who excels in structured environments and is comfortable working with complex systems, data, and regulatory frameworks within the financial services sector.

Location: Toronto, ON (Hybrid – 2–3 days in office)
Contract Length: 6+ Months (Extension or FTE Conversion Possible)
Hours: 9 AM–5 PM EST
Experience Level: Intermediate to Senior (5+ years)

• Elicit, document, and validate business, functional, and technical requirements through stakeholder engagement and analysis.

• Translate business objectives into actionable deliverables for project and technology teams.

• Conduct process mapping, data analysis, and gap assessments to support solution design and optimization.

• Develop and maintain BRDs, FRDs, user stories, and acceptance criteria.

• Collaborate with development, QA, and operations teams to ensure successful implementation and testing.

• Support UAT (User Acceptance Testing) by defining test cases, reviewing results, and coordinating remediation efforts.

• Identify, assess, and manage risks, dependencies, and change impacts across the project lifecycle.

• Prepare clear, concise documentation and reports for stakeholders, including project status, findings, and recommendations.

• Maintain data integrity and ensure compliance with enterprise and regulatory standards.

• 5+ years of progressive business analysis experience, preferably within financial services or banking.

• Proven experience delivering initiatives in at least one of the following domains:

  • Capital Markets: Derivatives, trading platforms, operations, or regulatory initiatives.

  • Commercial Banking: Lending, credit systems, onboarding, or digital enablement.

  • Personal Banking: Payments, retail banking products, or channel transformation.

• Strong understanding of SDLC methodologies (Agile and/or Waterfall).

• Demonstrated ability to work with data, systems, and reporting tools to support analysis and validation.

• Proficiency in Excel, Visio, JIRA, Confluence, Power BI, or similar tools.

• Excellent analytical, documentation, and communication skills.

• Ability to manage multiple priorities in a fast-paced environment with minimal supervision.

Preferred

• Experience in large enterprise or regulated financial institutions.

• Knowledge of Clarity PPM, Calypso, or other banking/financial platforms.

• Familiarity with compliance, risk, or control frameworks.

• CBAP, PMI-PBA, or Agile certification (Scrum Master, Product Owner) an asset.