Security Shift Supervisor

Job Summary

Dalhousie’s Security department is a diverse group comprised of over 30 full-time professional staff along with numerous part-time student employees. Reporting to the Operations Manager Patrol, the Shift Supervisor is a member of the Dalhousie Security management team. In a patrol area covering 130+ buildings across four campuses, the Shift Supervisor is primarily responsible for the field supervision of security officers by offering direction and task assignment; staff development and training; and providing on-scene resource coordination and support.

Key Responsibilities

• Promote accountability through regular supervisory patrols with shift members ensuring service delivery is professional and all personnel are following approved SOPs and University policies.
• Provide on-scene coaching and instruction to staff. Serve as the first level escalation point for service complaints, recurring issues, or safety concerns; as well as the primary point of contact for security management during emergency events.
• Manage personnel by directing daily assignments with real time priorities, while balancing staffing levels with upcoming commitments, keeping in mind past incident trends and organizational values.
• Manage personnel administration functions including daily time entry, overtime, assignments, professional development, performance evaluation, training, attendance management, and discipline.
• Work cohesively as part of the management team through crossover briefings, understanding that shared work and responsibility rely on good and consistent communication.

Note

Due to operational requirements, the successful applicant is required to work in-person on campus.

Required Qualifications

Assets

Job Competencies

The successful candidate is expected to demonstrate proficiency in Dalhousie’s and competencies, in particular :

Additional Information

Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.

Application Consideration

Applications from current university employees and external candidates are assessed concurrently. Current university employees will be given special consideration.

We sincerely appreciate all applications and note that only candidates selected for an interview will be contacted directly by the hiring department or People and Culture.

Diversity Statement

Dalhousie University commits to achieving inclusive excellence through continually championing equity, diversity, inclusion, and accessibility. The university encourages applications from Indigenous Peoples of Turtle Island (especially Mi’kmaq), persons of Black / African descent (especially African Nova Scotians), and members of other racialized groups, persons with disabilities, women, persons identifying as members of 2SLGBTQIA+ communities, and all candidates who would contribute to the diversity of our community. In accordance with our Employment Equity Policy, preference will be given in hiring processes to candidates who self-identify as members of one or more of the equity-deserving groups listed above.