customer service representatives supervisor - financial services
- Education :
- Expérience :
Education
College / CEGEP
Tasks
- Co-ordinate activities with other work units or departments
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- Sell drafts, money orders and foreign currency
- Process money, cheques and credit / debit card payments
- Process received information required to open accounts and savings plans and purchasing bonds
- Answer enquiries and resolve problems or discrepancies concerning customers' accounts
Experience
- 7 months to less than 1 year
- Durée de l'emploi : Permanent
- Langue de travail : Anglais
- Heures de travail : 36 hours per week
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