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Patient Representative
Patient RepresentativeSouthCoast Medical Group • Richmond Hill, York Region, CA
Patient Representative

Patient Representative

SouthCoast Medical Group • Richmond Hill, York Region, CA
15 hours ago
Job type
  • Full-time
Job description

Overview

Patient Representative (Full Time) — Department : Family Practice / Internal Medicine — Location : 89 Interchange Drive, Richmond Hill, GA

SouthCoast Health is looking for a Full-Time Patient Representative for our Primary Care Richmond Hill Location.

Responsibilities

  • Greet patients and family members in a positive, professional and helpful manner.
  • Provide directions, information and other assistance as needed.
  • Monitor physician's schedule to alert patients of wait time.
  • Maintain patient confidentiality of pertinent medical information.
  • Collect co-pays (may vary with location).
  • Follow clinic protocol in alerting appropriate personnel in emergency situations.

Qualifications

  • Ability to exercise professionalism in dealing with all levels of personnel, patients and patients' families.
  • Ability to communicate clearly and concisely.
  • Ability to organize and prioritize tasks effectively.
  • Ability to read, understand and follow oral and written instructions.
  • Knowledge of customer service concepts.
  • Knowledge of computer system.
  • Education and Experience

    High school diploma or equivalent. Minimum of one year experience in customer service setting, preferably six months receptionist experience in health care setting. Computer experience.

    Benefits

    Health, dental, vision, life, long term disability, PTO, holidays, 401K with employer contribution, and supplemental insurance.

    DFW, EEO, MFDV

    #J-18808-Ljbffr

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    Patient Representative • Richmond Hill, York Region, CA

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