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Host / Hostess (Part-Time)

Host / Hostess (Part-Time)

FAIRMONTOttawa, Ontario, Canada
26 days ago
Job type
  • Part-time
Job description

Job Description

Reporting to the Outlets Leadership Team, you are the beginning of an exceptional guest experience. As a Host, you will make our guests feel welcome from the moment they arrive! Responsibilities and essential job functions include but are not limited to the following :

  • Greet and seat guests in a warm and courteous manner
  • Ensure all servers are distributed equal numbers of guests
  • Be able to field any guest questions in an informed and professional manner
  • Take and coordinate guest reservations
  • Ensure guest satisfaction and compliance to Fairmont Hotels and Resorts Food & Beverage standards
  • Other projects as assigned by the outlets manager on duty

Qualifications

  • Good knowledge of Window-based programs (word, excel, etc.)
  • Comfortable with Microsoft Outlook and Internet based software
  • Knowledge of Property Manager Computer System is an asset
  • Good food and beverage knowledge
  • Excellent communication skills in both official languages
  • Friendly, courteous and able to work in a high paced environment
  • Knowledge of the Ottawa area

    • Additional Information

    Physical Aspects of Position (include but are not limited to) :

  • Constant standing and walking throughout shift
  • Occasional lifting and carrying up to 20 lbs
  • Occasional kneeling, pushing, pulling
  • Occasional ascending or descending stairs and ramps