Starbucks Shift LeaderUniversity of Victoria • Victoria, Capital Regional District, CA

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Starbucks Shift Leader

University of Victoria • Victoria, Capital Regional District, CA

4 days ago

Job type

Full-time

Job description

Shift Lead – Starbucks

The Bookstore is the University’s one‑stop shop for books, supplies and stationery, clothing and giftware. Our Starbucks location provides coffee and a variety of snacks and serves faculty, students, staff, and the local community.

Reporting to the Starbucks Manager, the Shift Leader assists the Starbucks Operations Supervisor in supervising the daily operation of the high‑volume Starbucks located at the lower level of the bookstore.

Responsibilities

Daily supervision of baristas in the Operations Supervisor’s absence
Assist in training new and existing coffee shop staff
Prepare food and beverages
Operate cash register and coffee machines
Complete light manual duties

Required Skills

Excellent interpersonal skills and a service‑oriented attitude

Cash handling accuracy

Ability to work independently and within a team environment

Strong supervisory, interpersonal, customer service and training skills

Excellent communication skills; ability to address customer complaints

Required Knowledge / Education

Good working knowledge of food preparation and storage principles

Working knowledge of cash, debit and credit card transactions and reconciliation

Completion of Starbucks specialized training program

Food Safe Level 1 Certificate

Experience

1 year relevant experience as a barista or equivalent combination of education and experience

Details

Employment type : Full‑time

Seniority level : Mid‑Senior level

Job function : Management and Manufacturing

Industry : Higher Education

Location : Victoria, British Columbia, Canada

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Shift Leader • Victoria, Capital Regional District, CA

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