POSITION SUMMARY
Within a housing framework, the Social Worker is part of a PHS multidisciplinary team providing case management services that are both inclusionary and flexible. This role reports to the Program Operations Manager and collaborates with the Supportive Recovery team to develop case management strategies that will support the participant’s well-being, development and community integration. This includes developing a psycho-social care plan with each participant intake, helping participants action their plans and facilitating continuity across the Island Health care continuum that exists in the region. This position liaises with Island Health to manage intakes and discharges within the program as well as ensuring all documentation related to the program Care Plan records.
SOCIETY PHILOSOPHY
PHS Community Services Society provides housing, harm reduction, health promotion and health care to vulnerable communities. Our supportive housing and low barrier programs provide refuge, services and advocacy for those who are homeless or poorly served elsewhere due to their physical health, mental health, behaviour, substance use, or involvement with the criminal justice system. Our work is grounded in honouring self-determination and providing as much choice of therapeutic treatments as possible within a trauma-informed continuum of care. We foster an environment which accepts and looks to the good in each member. PHS is a renowned innovator and a leader in harm reduction and health care for marginalized communities. PHS Housing actively seeks to find an alternative to eviction in every situation.
DUTIES AND RESPONSIBILITIES
1. Prepares psychosocial assessments, individual and family relationship assessments, and support service assessments regarding participants and families.
2. Establishes, maintains and enhances therapeutic relationships based on empathy, respect and a non-judgmental attitude with participants. Works to provide support and follow-up planning, documentation and record keeping, promoting and supporting participants to manage self-care, encouraging informed decision making and empowering the participant to improve their quality of life.
3. Provides education to participants (both individually and in groups) about management and treatment of specific mental health and addictions concerns, recurrent issues, themes, and strategies toward greater well-being, self-management & coping skills.
4. Coordinates care for participants using a supportive and thorough case management approach, collaborating with the multidisciplinary care team, developing, implementing, maintaining and adjusting comprehensive treatment plans based on participant needs and best practices.
5. Provides treatment services including crisis intervention, family work, individual counselling, education, treatment and support groups according to a variety of theoretical models to participants as required.
6. Initiates and participates in case conferences / meetings with participants, family, service providers and members of the internal multidisciplinary team for identification of participant mental health and / or addiction issues, integration of participant into the community, concerns regarding services and coordination, emergent issues, and discussion of on-going follow-up care to ensure a coordinated approach to treatment.
7. Acts as participant advocate to protect and promote participant’s right to autonomy, respect, privacy, dignity, and access to information.
8. Collaborates, consults and provides clinical support to colleagues for continuity of care, treatment concerns, specialized services and community resource coordination by providing information based upon specialized theory / practice, discussing participant care issues and developing linkages / partnerships with other facilities, agencies, and support groups.
9. Ensures all clinical work (assessments, care plans, case notes) is documented to professional standards. Creation of participant files and ensuring that all files are organized, secure and kept up to date.
10. Working as a part of a team, duties may also include light custodial, managing guest relations and other front desk responsibilities.
11. Perform other related duties, as required.
QUALIFICATIONS
KNOWLEDGE AND ABILITIES
This position is classified at Grid 12 under HSPBA, and start at $42.27 / hr
The shift rotation for this position is Monday-Friday 9am-5pm or 8am-4pm
Job Types : Full-time, Permanent
Pay : $42.27 per hour
Expected hours : 37.5 per week
Benefits :
Social Worker • Victoria, BC, Canada