Dentalcorp – Administrative Assistant – Water Street Dental Clinic
Location : Summerside, Prince Edward Island, Canada
Schedule
Monday – Friday 8 : 00 AM – 4 : 00 PM
Benefits
- RRSP matching program for permanent team members
- Competitive compensation : $23.00‑$25.00 per hour based on experience
- Total rewards package with discounts on services, gym, insurance, entertainment, hotels, and more
- Employee and Family Assistance Program (EFAP) offering confidential counseling and advisory services
- Career development and continuing education opportunities
- Social and CE networking events
- Work‑life balance and flexibility
- Access to modernized technology for optimal oral care
Responsibilities
Make a positive and lasting impression on patients from arrival to departureOptimize daily appointment schedule to minimize gapsManage all patient calls and inquiries with a smileHandle potential cancellations and overcome objections to keep appointmentsBill patients, process payments, send claim forms to insurance, and respond to fee inquiries positivelyManage recall system and maintain patient database accuratelyProcess referral letters and other patient correspondenceManage and file all patient records and chartsDemonstrate active listening and empathy to patients using effective communication skillsQualifications
Minimum 1 year of administrative experience requiredClinical background considered an assetExperience with dental softwareCandidates must be legally eligible to work in Canada. We are committed to ensuring that the talent we hire reflects the diverse communities and patients we serve. We thank all applicants; only suitable candidates will be contacted. Applicants with disabilities requiring accommodation may contact our Talent Team. Requests will be addressed on a case‑by‑case basis.
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