Analyst IT - Level 2 Exempt IT Professional

Production support analyst L

Montreal, QC

onsite / days in office

Duration : - month(s)

Description / Comment :

Skills needed : - Strong communication skill (written and verbal).

• Incident management.
• Expert knowledge in SQL : able to build extended queries and know the SQL keyword, ideally Oracle SQL / PL-SQL.
• Good knowledge in Unix and scripts : know commands to perform health check on a server and able to parse and investigate a log file.
• Knowledge of ITIL.
• Knowledge of Dynatrace. - Knowledge of schedulers (Autosys, Control M), DataStage WTX and file transferring (CFT / FTP / MQ) would be an advantage.
• At least - years as Application Production Support.

Team in charge of performing L / L technical issues for major in house performance and reporting applications.

Render support for global business operational users including AMER operations.

The team covers days a week, rotational shift including coverage from pm to pm and coverage for Sunday on rotational basis.

Additional Job Details :

Assignment duration months / / Work shift Sunday to Friday pm to pm - am to pm (rotational) / / Weekend shift Sunday rotational once or twice per month, same working hours.