Microsoft Dynamics 365 F&O Lead - Franchise Billing Module (Contract)

The Franchise Billing Workstream Lead plays a critical role in the successful implementation of Dynamics 365 Finance & Operations (“D365 F&O)” by leading the Franchise Billing workstream related activities across all phases of the implementation project. This role serves as the primary liaison between the VP Finance, finance business stakeholders and the project team, ensuring that franchise billing requirements and business processes are accurately scoped, designed, configured, tested, and adopted within the new D365 F&O solution. Franchise billing subject matter experts and business analysts will be supporting the workstream leader to design future state business processes, test and migrate data to the new solution.

• Key Responsibilities
• Franchise Billing Workstream Leadership :
• Lead the Franchise Billing workstream throughout the project phases. E.g., discovery and scoping, design, build, test, deploy, and hyper careDesign and create an franchise billing operational metric-based team, delivering franchise billing metrics throughout the implementation projectDrive franchise billing leadership and leverage automation expertise to resolve as-is and future state risks and issues.
• Requirements Gathering & Solution Design :
• Partner with the Solution Integrator (“Amicis) to facilitate workshops with Franchise Billing, finance, and other stakeholders to gather business requirements during discovery scoping and implementation solution design phases of the projectCollaborate with solution architects and consultants to design a scalable franchise billing solutionWork with the project business process workstream leader and Amicis to oversee the configuration of D365 F&O modules (GL, AP, AR, Fixed Assets, Budgeting, etc.)Support change management efforts by identifying impacts to franchise billing, finance, and other finance and operational teams and processes as required.Work with the Change Management workstream leaders to develop and implement mitigation strategies.Lead the workstream in creating franchise billing business process training materials and delivering training sessions to users.Lead franchise billing data deployment, with support from the Program Data workstream leader.
• Qualifications :
• Required D365 F&O Franchise Billing implementation and operational experience, or experience with other Tier 1 ERP franchise billing solutionsStrong understanding of franchise billing, treasury, and finance operations and accounting principles.Demonstrated project implementation experience with managing Franchise Billing and customer master data management, data cleansing, and data migration.Excellent communication, stakeholder management, and problem-solving skills. Ability to lead and influence cross-functional teams. Completed at least 2 Franchise Billing or Billing transformation projects over the past 5+ yearsExperience with business process re-engineering and Six Sigma is preferred and would be an asset

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