Product Manager, Group Benefits Health & Dental

Job Description

The Manager, Product (Health & Dental Benefits) is responsible for developing sound product strategies to support growth objectives and distinguish Manulife as the world-class service provider in the Group Benefits industry. Developing, monitoring, and refining long term strategies for key product portfolios to achieve sustained capabilities, differentiation, and value to Group Benefits plan sponsors and members.

Working in close collaboration with Marketing, Distribution, Pricing, Operations and Technology teams, the Manager will build out innovative go to market strategies to drive the growth of these products. Additionally, the Manager will actively explore new opportunities to address emerging customer needs. This role plays a crucial role in advancing our healthcare and digital transformation strategy and ambition.

Responsibilities :

I ndividual Accountabilities

• Participate and support the development and launch of new products and services, and act as subject matter expert for existing products
• Leverage industry knowledge and research to improve the competitiveness of product offerings
• Lead cross-functional core teams in product development initiatives, ensuring that projects are implemented according to plan and that any issues are resolved promptly and optimally
• Drive projects to completion; help the business make key decisions in a timely manner; seek consensus
• Establish and maintain a KPI reporting framework to track sales performance and utilization to ensure targets are met and draw actionable insights from data
• Utilize market research to help influence major product development decisions
• Work with team members to synthesize feedback and build a prioritized roadmap that considers growth and retention
• Evaluate industry trends, regulatory changes and driven environment
• Answer inquiries from both internal and external collaborators – to ensure partners and clients understand the product offerings, features, and governance.

Shared Responsibilities :

Job Requirements :

Competencies :

Decision Authorities :

Working Conditions :

LI-Hybrid

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife / JohnHancock, we embrace our diversity. We strive to attract,developandretaina workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin,colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers toprovideequal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent withapplicable laws and Manulife / John Hancock policies. To request a reasonable accommodation in the application process, contact

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location

Waterloo, Ontario

Salary range is expected to be between

78,975.00 CAD - $142,155.00 CAD

If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education / training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption / surrogacy and wellness benefits, and employee / family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.