Service Installation Technician - Automatic doors

ASK Recruitment Services specialize in building strong connections and placing top talent in a reliable professional and timely manner. As experienced HR professionals ASK understands the hardships organizations and candidates experience in recruitment processes and that is why we take every step to ensure a stress free experience.

Our client a leading supplier of entrance automation solutions is looking for a Technician to join their team in London ON

Department : Technician

Reports to : Regional General Manager

Position Summary

The Automatic Door Technician is responsible for executing automatic pedestrian entrances system service calls and installations in accordance with relevant codes and regulations. Key responsibilities include staying current on product technical knowledge and able to execute at high quality.

Essential Functions

• Address service requests by travelling to client sites to repair configure clean lubricate and / or replace required components.
• Make recommendations for repair or replacement of automatic door components or entire units under consultation with Senior Automatic Door Technicians.
• Tend to pedestrian entrance needs with a sense of urgency.
• Communicate parts used time on site product functionality and travel through mobile software.
• Maintain a high level of workmanship ensuring the quality of installation or repair meets client expectations.
• Minimize rework and repeat service related issues.
• Installation of automatic doors automatic door operators and associated glass.
• Liaise with the project team to best deliver on client expectations and communicate unforeseen challenges.
• Maintain inventory accuracy on assigned service vehicle and maintain knowledge understanding and identification of all parts.
• Tend to afterhour service requests and planned overnight installations on a rotational oncall schedule.
• Maintain safe work practices and abide by all company safety procedures.
• Complete appropriate documentation and take pictures to document job completion.
• Perform safety inspections to ensure adherence to AAADM standards.
• Review project documentation to ensure the product and materials on the workorder align with client requirements.
• Visit client sites prior to scheduled installation date to confirm readiness and take measurements when needed.
• Inspect assigned company vehicle for potential safety hazards on a monthly basis.
• Provide guidance to junior level Automatic Door Technicians.
• Assist with product identification and compatibility assessments when required.
• Provide guidance to on building code requirements as needed.

Qualifications

Knowledge Skills Abilities

Education Training Experience

Working Conditions and Physical Demands