Dental / Medical Administrative Assistant

We are seeking a detail-oriented and well organized Dental Office Administrator to join our Oral and Maxillofacial Surgery Team! W e prioritize exceptional patient care in a welcoming and fast-paced environment. This role is crucial in managing appointment schedules, maintaining efficient office operations, and ensuring exceptional patient care.

Responsibilities :

• Greet patients warmly and manage front desk operations, ensuring a welcoming atmosphere.
• Schedule and confirm appointments, handling cancellations and rescheduling as necessary.
• Maintain accurate patient records using Tracker.
• Prepare patient charts for upcoming appointments.
• Process and triage referrals in a timely matter.
• Create and respond to office emails. Uploading emailed referrals and radiographs from referring dentists into patients electronic charts.
• Process patient intake forms and verify insurance information.
• Answer phone calls promptly, addressing inquiries or directing calls to appropriate staff members.
• Assist with billing and payment processing, ensuring accuracy in transactions and insurance claims.
• Collaborate with dental staff to ensure efficient patient flow and provide support as needed.
• Maintain cleanliness and organization of the reception area.

Requirements :