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Advisory Agent, Member and Client Experience
Advisory Agent, Member and Client ExperienceDesjardins • Waterloo, QC, CA
Advisory Agent, Member and Client Experience

Advisory Agent, Member and Client Experience

Desjardins • Waterloo, QC, CA
12 days ago
Job type
  • Full-time
Job description

Overview

Teledyne is a global leader in high‑performance imaging technologies, powering innovations in aerospace, medical, industrial, and scientific applications. As part of our photochimie team in Bromont, you’ll contribute directly to the precision and reliability of our manufacturing processes. You’ll join a collaborative group of experts who share a passion for solving complex technical challenges. If you’re curious, rigorous, and motivated by advanced metrology, this role is for you.

Responsibilities

  • Support and optimize metrology steps within existing manufacturing processes
  • Troubleshoot equipment issues and ensure smooth lot progression
  • Contribute to developing and characterizing new processes and technologies
  • Perform 2D/3D optical metrology, SEM/EDX analysis, and thin‑film measurements
  • Use microscopy tools (optical and electron) to validate product quality
  • Apply structured problem‑solving tools (SPC, 6‑Sigma, DOE, PFMEA, 5S, 8D)
  • Document procedures, results, and process changes with accuracy
  • Collaborate closely with engineering, operations, and R&D teams
  • Train colleagues on metrology tools and methods
  • Recommend improvements to enhance performance, capability, and yield

Qualifications

  • Strong analytical mindset and ability to solve technical problems
  • Ability to work collaboratively and communicate clearly
  • Strong organization and priority‑management skills
  • Ability to learn quickly and train others
  • Bachelor’s degree in physical engineering, chemical engineering, physics, or related field
  • Functional bilingualism (French/English)
  • Knowledge of metrology methods and structured engineering approaches
  • Experience in MEMS or microelectronics fabrication (3+ years)

What we offer

  • A collaborative environment where innovation and teamwork thrive
  • Cutting‑edge equipment and advanced metrology technologies
  • Opportunities for professional growth and skill development
  • Competitive compensation and comprehensive benefits
  • A workplace that values inclusion, respect, and accountability
  • A global network of expertise across Teledyne Imaging

What happens next

Submit your application online. If your profile matches, our team will contact you for the next steps, which may include a technical discussion and onsite tour.

Citizenship verification is required to meet security regulations.

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

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Advisory Agent, Member and Client Experience • Waterloo, QC, CA

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