Manager, IT Asset Management

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.

Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.

RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

Are you passionate about driving visibility, control, and optimization of IT assets? As RBI’s IT Asset Manager, you will own and optimize the end-to-end lifecycle of all IT assets across the enterprise. You’ll use your expertise in ServiceNow IT Asset Management (ITAM) and cross-functional knowledge to ensure RBI’s asset portfolio is well-managed, compliant, and value-driven. This is a strategic, high-impact role focused on governance, process improvement, and operational excellence in a fast-paced global environment.

RBI follows a 5 day, in-office work schedule to support collaboration. Candidates should be comfortable working onsite 5 days per week out of our office in Toronto, ON .

Role & Responsibilities :

Own and manage the lifecycle of all IT assets (hardware and software), from procurement through retirement

Maintain and enhance asset data integrity and configuration in ServiceNow ITAM

Lead the development and execution of asset tracking policies, inventory audits, and compliance initiatives

Design and implement automated workflows and reports in ServiceNow

Collaborate with IT Procurement and Finance to support budget forecasting and cost optimization

Manage vendor relationships and support software license audits and renewals

Work closely with the Configuration Management Database (CMDB) team to ensure alignment

Report on KPIs and trends in asset utilization, compliance, and cost efficiency

Identify and implement continuous process improvements in asset management workflows

Qualifications & Skills :

5+ years of IT Asset Management experience, preferably in an enterprise environment

4 years using ServiceNow, preferably in an enterprise environment

Bachelor’s degree or equivalent mix of education and experience in Computer Science, Information Systems, Business Administration, or related field

ITIL Foundation Certification required

ServiceNow ITAM or System Administrator certification is a strong plus

Experience managing audits and asset reconciliations

Understanding of network and infrastructure components a plus

Experience working in global organizations is desirable

Ability to work independently and manage multiple priorities

Strong analytical skills and attention to detail

Clear, concise communication with both technical and non-technical stakeholders

Ability to translate business requirements into asset strategy

Experience with enterprise IT environments and change control

Knowledge of software licensing models, compliance, and audits

Experience implementing or refining asset management processes and automation

Comfort working with cross-functional teams : IT Ops, Procurement, Finance, and Security

Ability to analyze data and present asset performance metrics and trends to leadership

Salary :

Base salary range of $110, – $140, Base salary for this position may vary based on relevant factors such as experience, education, location, and skills.

This position is eligible to participate in the Company’s annual discretionary bonus plan, subject to the terms and conditions of the incentive program, based on individual and company performance metrics. This position may also be eligible for additional compensation in the form of equity grants pursuant to the Company’s long-term incentive plan.

Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.